Bug Report USB Microphone Problem (post patch 8/15)

E

eyehesitate

New Member
I'm not sure what exactly is causing it - system sounds are fine, but my microphone has a sporadic stutter every once in a while with the sound... it's almost like it just cuts off for a split second and sounds like a little, but annoying, pop. I can't find a sure-fire way to reproduce it yet. I am not using noise gate at this time. From what I've read, this patch has some improvements for the USB microphones... So, idk. I did not have issues (other than slight delay) with my USB snowball mic before the patch. BTW, microphone is functioning fine on other programs (skype, windows sound recorder).

15:12:42: Open Broadcaster Software v0.55b - 32bit (´・ω・｀)
15:12:42: -------------------------------
15:12:42: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
15:12:42: CPU Speed: 3491MHz
15:12:42: Physical Memory: 4095MB Total, 4095MB Free
15:12:42: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
15:12:42: monitor 1: pos={0, 0}, size={1920, 1080}
15:12:42: Windows Version: 6.1 Build 7601 S
15:12:42: Aero is Disabled
15:12:42: -------------------------------
15:12:42: OBS Modules:
15:12:42: Base Address Module
15:12:42: 01140000 OBS.exe
15:12:42: 5DEC0000 OBSApi.dll
15:12:42: 6FCA0000 DShowPlugin.dll
15:12:42: 73020000 GraphicsCapture.dll
15:12:42: 70370000 NoiseGate.dll
15:12:42: 6FC30000 PSVPlugin.dll
15:12:42: ------------------------------------------
15:12:42: Adapter 1
15:12:42: Video Adapter: NVIDIA GeForce GTX 550 Ti
15:12:42: Video Adapter Dedicated Video Memory: 1025179648
15:12:42: Video Adapter Shared System Memory: 3221106688
15:12:42: ------------------------------------------
15:12:42: Adapter 2
15:12:42: Video Adapter: Intel(R) HD Graphics 4600
15:12:42: Video Adapter Dedicated Video Memory: 67108864
15:12:42: Video Adapter Shared System Memory: 1711276032
15:12:42: =====Stream Start: 2013-08-16, 15:12:42===============================================
15:12:42: Multithreaded optimizations: On
15:12:42: Base resolution: 1920x1080
15:12:42: Output resolution: 1280x720
15:12:42: ------------------------------------------
15:12:42: Loading up D3D10 on NVIDIA GeForce GTX 550 Ti...
15:12:42: Playback device Default
15:12:42: ------------------------------------------
15:12:42: Using desktop audio input: Speakers (2- Realtek High Definition Audio)
15:12:42: ------------------------------------------
15:12:42: Using auxilary audio input: Microphone (Blue Snowball)
15:12:42: ------------------------------------------
15:12:42: Audio Encoding: AAC
15:12:42: bitrate: 128
15:12:42: ------------------------------------------
15:12:42: device: Logitech HD Webcam C270,
15:12:42: device id \\?\usb#vid_046d&pid_0825&mi_00#6&266c8843&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
15:12:42: chosen type: I420, usingFourCC: false, res: 1280x960 - 1280x960, frameIntervals: 333333-2000000, fourCC: 'I420'
15:12:42: audio device: Disable,
15:12:42: audio device id Disabled,
15:12:42:
15:12:42: Using directshow input
15:12:42: Using bitmap image
15:12:43: ------------------------------------------
15:12:43: Video Encoding: x264
15:12:43: fps: 60
15:12:43: width: 1280, height: 720
15:12:43: preset: faster
15:12:43: CBR: yes
15:12:43: CFR: no
15:12:43: max bitrate: 2800
15:12:43: ------------------------------------------
15:12:43: MMDeviceAudioSource: Frequency for device 'Speakers (2- Realtek High Definition Audio)' is 384000, samples per sec is 48000
15:12:43: MMDeviceAudioSource: Frequency for device 'Microphone (Blue Snowball)' is 192000, samples per sec is 48000
15:12:44: Using RTMP service: Twitch / Justin.tv
15:12:44: Server selection: rtmp://live-iad-backup.justin.tv/app
15:12:44: Interface: Intel(R) Ethernet Connection I217-V (ethernet, 100 mbps)
15:12:46: SO_SNDBUF was at 8192
15:12:46: SO_SNDBUF is now 65536
15:12:47: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 35846 / 374784)
15:12:51: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
15:12:51: New Scene
15:12:51: ------------------------------------------
15:12:51: device: Logitech HD Webcam C270,
15:12:51: device id \\?\usb#vid_046d&pid_0825&mi_00#6&266c8843&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
15:12:51: chosen type: I420, usingFourCC: false, res: 1280x960 - 1280x960, frameIntervals: 333333-2000000, fourCC: 'I420'
15:12:51: audio device: Disable,
15:12:51: audio device id Disabled,
15:12:51:
15:12:51: Using directshow input
15:12:51: Using graphics capture
15:12:52: PERFORMANCE WARNING: Scene change took 1009 ms, maybe some sources should be global sources?
15:12:52: SharedTexCapture hooked
15:12:52: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 0 / 374784)
15:12:53: RTMPPublisher::Socketloop: Increasing send buffer to ISB 524288 (buffer: 0 / 374784)
16:00:18: Capture window 0x001101A4 invalid or changing, terminating capture
16:00:21: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
16:00:21: New Scene
16:00:21: ------------------------------------------
16:00:21: device: Logitech HD Webcam C270,
16:00:21: device id \\?\usb#vid_046d&pid_0825&mi_00#6&266c8843&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
16:00:21: chosen type: I420, usingFourCC: false, res: 1280x960 - 1280x960, frameIntervals: 333333-2000000, fourCC: 'I420'
16:00:21: audio device: Disable,
16:00:21: audio device id Disabled,
16:00:21:
16:00:21: Using directshow input
16:00:21: Using bitmap image
16:00:22: PERFORMANCE WARNING: Scene change took 1091 ms, maybe some sources should be global sources?
16:00:41: Total frames rendered: 172358, number of late frames: 32 (0.02%) (it's okay for some frames to be late)
16:00:41: RTMPPublisher::SocketLoop: Graceful loop exit
16:00:41: Number of times waited to send: 0, Waited for a total of 0 bytes
16:00:41: Number of b-frames dropped: 6 (0.0035%), Number of p-frames dropped: 8 (0.0046%), Total 14 (0.0081%)
16:00:41:
16:00:41: Profiler results:
16:00:41:
16:00:41: ==============================================================
16:00:41: frame - [100%] [avg time: 1.736 ms (cpu time: avg 1.468 ms, total 253190 ms)] [avg calls per frame: 1] [children: 99.7%] [unaccounted: 0.288%]
16:00:41: | frame preprocessing and rendering - [30.2%] [avg time: 0.524 ms (cpu time: avg 0.417 ms, total 71963.3 ms)] [avg calls per frame: 1] [children: 9.04%] [unaccounted: 21.1%]
16:00:41: | | scene->Preprocess - [9.04%] [avg time: 0.157 ms (cpu time: avg 0.152 ms, total 26208.2 ms)] [avg calls per frame: 1]
16:00:41: | video encoding and uploading - [69.5%] [avg time: 1.207 ms (cpu time: avg 1.049 ms, total 180930 ms)] [avg calls per frame: 1] [children: 68.3%] [unaccounted: 1.27%]
16:00:41: | | flush - [8.01%] [avg time: 0.139 ms (cpu time: avg 0.038 ms, total 6567.66 ms)] [avg calls per frame: 1]
16:00:41: | | CopyResource - [0.922%] [avg time: 0.016 ms (cpu time: avg 0.012 ms, total 2121.61 ms)] [avg calls per frame: 0]
16:00:41: | | conversion to 4:2:0 - [0.346%] [avg time: 0.006 ms (cpu time: avg 0.004 ms, total 826.803 ms)] [avg calls per frame: 0]
16:00:41: | | call to encoder - [58.2%] [avg time: 1.01 ms (cpu time: avg 0.971 ms, total 167514 ms)] [avg calls per frame: 0]
16:00:41: | | sending stuff out - [0.806%] [avg time: 0.014 ms (cpu time: avg 0.009 ms, total 1638.01 ms)] [avg calls per frame: 0]
16:00:41: | Convert444Threads - [1.92e+003%] [avg time: 33.382 ms (cpu time: avg 1.124 ms, total 193862 ms)] [avg calls per frame: 1]
16:00:41: ==============================================================
16:00:41:
16:00:41: =====Stream End: 2013-08-16, 16:00:41=================================================


Last game capture log:
2013-08-16, 15:12:52: we're booting up:
15:12:52: D3D9 Present
15:12:52: (half life scientist) everything.. seems to be in order
15:12:52: D3D9EndScene called
15:12:52: D3DPRESENT_PARAMETERS {
15:12:52: BackBufferWidth: 1920
15:12:52: BackBufferHeight: 1080
15:12:52: BackBufferFormat: D3DFMT_A8R8G8B8
15:12:52: BackBufferCount: 1
15:12:52: MultiSampleType: D3DMULTISAMPLE_NONE
15:12:52: MultiSampleQuality: 0
15:12:52: SwapEffect: D3DSWAPEFFECT_DISCARD
15:12:52: hDeviceWindow: 1114532
15:12:52: Windowed: true
15:12:52: EnableAutoDepthStencil: false
15:12:52: AutoDepthStencilFormat: D3DFMT_UNKNOWN
15:12:52: Flags: None
15:12:52: FullScreen_RefreshRateInHz: 0
15:12:52: PresentationInterval: 2147483648
15:12:52: };
15:12:52: successfully set up d3d9 hooks
15:12:52: D3D9SwapPresent called
15:12:52: DoD3D9GPUHook: success
15:12:52: D3DSURFACE_DESC {
15:12:52: Format: D3DFMT_A8R8G8B8
15:12:52: Type: D3DRTYPE_SURFACE
15:12:52: Usage: D3DUSAGE_RENDERTARGET
15:12:52: Pool: D3DPOOL_DEFAULT
15:12:52: MultiSampleType: D3DMULTISAMPLE_NONE
15:12:52: MultiSampleQuality: 0
15:12:52: Width: 1920
15:12:52: Height: 1080
15:12:52: };
15:12:52: successfully capturing d3d9 frames via GPU
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
This is fixed in the next build which I'm trying to release but I'm waiting on people with norton to check out the files for me
 
E

eyehesitate

New Member
Thanks, Jim!

Given this is free software, you guys do a great job. The world needs more support/dev teams like this.


Thanks again,
eYe
 
Krazy

Krazy

Town drunk
New build should be available for auto update next time you start up OBS, if you haven't grabbed it already.
 
AnEternalEnigma

AnEternalEnigma

Member
My girlfriend is streaming right now on Twitch with her Blue Snowball, but is still having problems with her mic randomly dropping. She says OBS will just suddenly not even recognize there is a microphone (the green volume levels won't move while she's talking and is totally grayed out) for a few moments. Then it'll just randomly kick back on without her having to do anything.

She is defintely on the latest v0.551b and is still having these issues.

EDIT: she just wrapped up and it happened about 6 times in 2 hours.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Use the "Mic Sync Hack" in advanced if you have that mic, it's the only option that works at the moment
 
E

eyehesitate

New Member
Just an update:
When I use the "mic sync hack" ... the popping is still there...

When I don't use the "mic sync hack" ... no popping, just slight delay (as before 8/15 patch).

I noticed the guy above me said his gf was using the blue snowball mic as well ... however, I'm not noticing my mic cutting completely out when I don't use "mic sync hack" ...

Thanks in advance!
 
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