Bug Report UPDATE: Device/sound update 0.48.01x - also, Elgato devices

[Lain]

0.48.011 introduces new device and sound code which should fix a variety of issues. Note that 0.48.011 may still be unstable, not sure yet

Elgato devices: Elgato devices should now be in sync as long as you use the "Use buffering" option in the device settings. You might need to specify a buffer time such as 100-200 milliseconds, but it should also automatically buffer at 0.

Blackmagic devices: Certain blackmagic devices that had sounds static/popping should now work correctly. You may have to use the "Use buffering", though I doubt it's necessary.

USB devices that had no sound: Certain capture devices that had no sound should now be able to select sound through the sound device selection list. Select the appropriate sound for that device and it should play for the device. This probably applies mostly to many USB devices.

 

[Haliinen]

Re: UPDATE: Device/sound update 0.48.010 - also, elgato devi

You're awesome dude! Keep it up!!

I'm gonna let you know how it goes later.

EDIT: OBS seems to crash when I go to device properties and clicking the configure button with my Elgato Game Capture HD now.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5FFE3612 (c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll)
OBS version: Open Broadcaster Software v0.48.010b (experimental test build)
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0017EE18 5FFE3612 00090556 0000001C 00000000 00000B00 videocaptureapi.dll!0x5ffe3612
0017EE40 766B62FA 5FFE35A0 00090556 0000001C 00000000 user32.dll!0x766b62fa
0017EE6C 766B6D3A 00000000 5FFE35A0 00090556 0000001C user32.dll!0x766b6d3a
0017EEE4 766B6DE8 014A2290 00000000 0000001C 00000000 user32.dll!0x766b6de8
0017EF40 766B6E44 0017EF8C 00000000 0017F0FC 776A0070 user32.dll!0x766b6e44
0017EF7C 776A010A 0017F028 00000000 00000000 00000000 ntdll.dll!0x776a010a
0017EFDC 766C0751 0017F028 00000000 00000000 00000000 user32.dll!0x766c0751
0017F008 766DCCEE 001F0684 000804D0 00000000 00000001 user32.dll!0x766dccee
0017F058 766DCF5C 72C60000 72C86264 000804D0 72C67C30 user32.dll!0x766dcf5c
0017F084 766DCE8A 72C60000 72C86264 000804D0 72C67C30 user32.dll!0x766dce8a
0017F0A4 766DD009 72C60000 00000065 000804D0 72C67C30 user32.dll!0x766dd009
0017F0C8 72C65EF7 000804D0 003965C0 790124D1 003A0400 dshowplugin.dll!IsolationAwareDialogBoxParamW+0x87
0017F114 72C6ABA8 003965C0 00000000 012B79B0 0019CB00 dshowplugin.dll!ConfigureDShowSource+0xf8
0017F140 012B7A29 0019CB00 00000000 790AA991 00000000 obs.exe!OBS::ConfigGlobalSource+0x79
0017F15C 012D95AF 001705EA 00000204 00000002 000F0033 obs.exe!OBS::ListboxHook+0x13af
0017F254 766B62FA 012D8200 001705EA 00000204 00000002 user32.dll!0x766b62fa
0017F280 766B6D3A 00000000 012D8200 001705EA 00000204 user32.dll!0x766b6d3a
0017F2F8 766B77C4 012D8200 00000000 0017F38C 766DC81F user32.dll!0x766b77c4
0017F358 766B788A 0017F414 620E3570 007B0307 766B78E2 user32.dll!0x766b788a
0017F368 766DC81F 000804D0 00000000 790AAB59 00000000 user32.dll!0x766dc81f
0017F394 012BA548 0000000C 00000004 0017F88C 013195D9 obs.exe!WinMain+0x868
0017F7F4 01335D98 FFFDE000 0017F8D8 776C9EF2 FFFDE000 obs.exe!_ValidateRead+0x381c
0017F894 76E033AA 0131962C FFFDE000 00000000 00000000 kernel32.dll!0x76e033aa
0017F8E0 776C9EC5 FFFDE000 00000000 00000000 00000000 ntdll.dll!0x776c9ec5
0017F8E4 0131962B 6BC53068 3FEDE877 6583FFFF 24A100FC obs.exe!strstr+0x21b
776C9ECD 146A9090 3FEDE877 6583FFFF 24A100FC FF777942 <unknown>!0x146a9090
776C9ED1 6BC53068 6583FFFF 24A100FC FF777942 C0850C75 <unknown>!0x6bc53068
776C9ED5 3FEDE877 24A100FC FF777942 C0850C75 D3CD840F <unknown>!0x3fede877
776C9ED9 6583FFFF FF777942 C0850C75 D3CD840F 558B0004 <unknown>!0x6583ffff
776C9EDD 24A100FC C0850C75 D3CD840F 558B0004 FFC93308 <unknown>!0x24a100fc
776C9EE1 FFFFFFFFFF777942 D3CD840F 558B0004 FFC93308 FC45C7D0 <unknown>!0xffffffffff777942
776C9EE5 FFFFFFFFC0850C75 558B0004 FFC93308 FC45C7D0 FFFFFFFE <unknown>!0xffffffffc0850c75
776C9EE9 FFFFFFFFD3CD840F FFC93308 FC45C7D0 FFFFFFFE FF400BE8 <unknown>!0xffffffffd3cd840f
776C9EED 558B0004 FC45C7D0 FFFFFFFE FF400BE8 0008C2FF <unknown>!0x558b0004
776C9EF1 FFFFFFFFFFC93308 FFFFFFFE FF400BE8 0008C2FF 90909090 <unknown>!0xffffffffffc93308
776C9EF5 FFFFFFFFFC45C7D0 FF400BE8 0008C2FF 90909090 682C6A90 <unknown>!0xfffffffffc45c7d0
776C9EF9 FFFFFFFFFFFFFFFE 0008C2FF 90909090 682C6A90 776BBF78 <unknown>!0xfffffffffffffffe
776C9EFD FFFFFFFFFF400BE8 90909090 682C6A90 776BBF78 FF3FB2E8 <unknown>!0xffffffffff400be8
776C9F01 0008C2FF 682C6A90 776BBF78 FF3FB2E8 358B64FF <unknown>!0x8c2ff
776C9F05 FFFFFFFF90909090 776BBF78 FF3FB2E8 358B64FF 00000018 <unknown>!0xffffffff90909090
776C9F09 682C6A90 FF3FB2E8 358B64FF 00000018 64C47589 <unknown>!0x682c6a90
776C9F0D 776BBF78 358B64FF 00000018 64C47589 000018A1 ntdll.dll!0x776bbf78
776C9F11 FFFFFFFFFF3FB2E8 00000018 64C47589 000018A1 30408B00 <unknown>!0xffffffffff3fb2e8
776C9F15 358B64FF 64C47589 000018A1 30408B00 8918408B <unknown>!0x358b64ff

A minidump was saved to C:\Users\Haliinen\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-04-06_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Dump file: https://dl.dropbox.com/u/78202897/Rando ... 4-06_2.dmp

This started to happen in this version. This crash is reproducible, at least for me.

EDIT2: Right, sorry if I posted in the wrong forum/thread.

EDIT3: I also seem to get "device is being used by another application" or something similar even though OBS is the only software I've opened that could of make use of the device so I'm not sure what's going on there. Maybe someone else with the device can confirm this... It happens if you preview the stream, stop the preview, then preview the stream again, it can possibly happen in other kind of situations as well, not sure.

 

[Lain]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

You might need to drop by so I can see the problem. Also you don't have to use edit, if you use edit I won't realize that you've made updates because it'll show the thread as unchanged to me, but thanks for the info

 

[Haliinen]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

I prefer editing over double posting though! But yeah I understand. I'll drop by sometime later, just PM me when you got time and where you want me to be at. I see that you also released a new version which I'll get into testing later.

 

[neto87]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

Well I just tested this, I have one of the USB devices with no sound (pinnacle 710-USB) and its not listed in the audio devices, so I don't get audio from it, anyway thanks for all the updates, if there is anything I can do to help just tell me.

btw I dont know if it helps but in FME I can select my device in the audio and I get audio from it

 

[JCade]

Re: UPDATE: Device/sound update 0.48.010 - also, elgato devi

Trying to add any Video Capture source of input (Elgato Game Cap HD is the only one connected) causes 32bit OBS to hang, no matter which version of OBS I try.

EDIT: Issue is resolved; had nothing to do with the Elgato device.
The culprit was ASUS Virtual Camera. See: viewtopic.php?f=6&t=3229

 

[eNakiruh]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

Doesn't work with Avermedia Gamer HD

Still no sound

 

[paibox]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

As far as I know, the AverMedia Live Gamer HD has never had any sound issues. If you are using a different input for sound than for video (for instance component for video and HDMI for sound) you need to open the crossbar for the device and select the proper audio pin, or manually select the HDMI audio component as your sound device for it.

 

[Lain]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

eNakiruh - C985? No, that works fine, I have one myself. You might be doing something wrong if it's not working.

The -1 error should be fixed.

Also in 0.48.013 the elgato issues should be fixed as well (hopefully, for the love of all that's holy. I hate their god forsaken filter)

 

[JCade]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

Encountered a crash a few hours ago. The error came up asking if I'd like to view the log, but OBS was still going. Once I clicked to focus on a different window, OBS actually crashed entirely.
Crash Log 1:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C523612 (c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll)
OBS version: Open Broadcaster Software v0.48.014b (test build)
Windows version: 5.1 (Build 2600) Service Pack 3

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0030F834 6C523612 010E040A 0000001C 00000000 00000BBC videocaptureapi.dll!0x6c523612
0030F85C 772A62FA 6C5235A0 010E040A 0000001C 00000000 user32.dll!0x772a62fa
0030F888 772A6D3A 00000000 6C5235A0 010E040A 0000001C user32.dll!0x772a6d3a
0030F900 772A6DE8 0114C410 00000000 0000001C 00000000 user32.dll!0x772a6de8
0030F95C 772A6E44 0030F9A8 00000000 0030FE4C 77930070 user32.dll!0x772a6e44
0030F998 7793010A 0030FA74 00000000 00000000 00000000 ntdll.dll!0x7793010a
0030F9EC 00F6A442 00F50000 00000000 00694472 00000001 obs.exe!WinMain+0x892
0030FE60 00FC9C19 FFFDE000 0030FF34 77959EF2 FFFDE000 obs.exe!strstr+0x1c9
0030FEF0 758D33AA FFFDE000 5E79CC17 00000000 00000000 kernel32.dll!0x758d33aa
0030FEFC 77959EF2 00FC9C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ef2
0030FF3C 77959EC5 00FC9C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ec5

A minidump was saved to C:\Users\Simon\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-04-14_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Dump 1: https://dl.dropboxusercontent.com/u/111 ... 4-14_1.dmp

I tried to restart the stream directly after, and it crashed again.
Crash Log 2:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C523612 (c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll)
OBS version: Open Broadcaster Software v0.48.014b (test build)
Windows version: 5.1 (Build 2600) Service Pack 3

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
002FF2FC 6C523612 013205C2 0000001C 00000000 00002FE8 videocaptureapi.dll!0x6c523612
002FF324 772A62FA 6C5235A0 013205C2 0000001C 00000000 user32.dll!0x772a62fa
002FF350 772A6D3A 00000000 6C5235A0 013205C2 0000001C user32.dll!0x772a6d3a
002FF3C8 772A6DE8 010DB060 00000000 0000001C 00000000 user32.dll!0x772a6de8
002FF424 772A6E44 002FF470 00000000 002FF914 77930070 user32.dll!0x772a6e44
002FF460 7793010A 002FF53C 00000000 00000000 00000000 ntdll.dll!0x7793010a
002FF4B4 00F6A442 00F50000 00000000 00604472 00000001 obs.exe!WinMain+0x892
002FF928 00FC9C19 FFFDE000 002FF9FC 77959EF2 FFFDE000 obs.exe!strstr+0x1c9
002FF9B8 758D33AA FFFDE000 5DFEA833 00000000 00000000 kernel32.dll!0x758d33aa
002FF9C4 77959EF2 00FC9C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ef2
002FFA04 77959EC5 00FC9C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ec5

A minidump was saved to C:\Users\Simon\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-04-14_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Dump 2: https://dl.dropboxusercontent.com/u/111 ... 4-14_2.dmp

Restarting OBS and starting the stream for the third time was successful.
-
EDIT: Later on, a third crash happened.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C663612 (c:\program files (x86)\elgato\gamecapture\videocaptureapi.dll)
OBS version: Open Broadcaster Software v0.48.014b (test build)
Windows version: 5.1 (Build 2600) Service Pack 3

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
003DF5FC 6C663612 07A30392 0000001C 00000000 00000BBC videocaptureapi.dll!0x6c663612
003DF624 772A62FA 6C6635A0 07A30392 0000001C 00000000 user32.dll!0x772a62fa
003DF650 772A6D3A 00000000 6C6635A0 07A30392 0000001C user32.dll!0x772a6d3a
003DF6C8 772A6DE8 00B0C240 00000000 0000001C 00000000 user32.dll!0x772a6de8
003DF724 772A6E44 003DF770 00000000 003DFC14 77930070 user32.dll!0x772a6e44
003DF760 7793010A 003DF83C 00000000 00000000 00000000 ntdll.dll!0x7793010a
003DF7B4 0013A442 00120000 00000000 00844472 00000001 obs.exe!WinMain+0x892
003DFC28 00199C19 FFFDE000 003DFCFC 77959EF2 FFFDE000 obs.exe!strstr+0x1c9
003DFCB8 758D33AA FFFDE000 5DEBD45D 00000000 00000000 kernel32.dll!0x758d33aa
003DFCC4 77959EF2 00199C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ef2
003DFD04 77959EC5 00199C6C FFFDE000 00000000 00000000 ntdll.dll!0x77959ec5

A minidump was saved to C:\Users\Simon\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-04-15_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

Dump 3: https://dl.dropboxusercontent.com/u/111 ... 4-15_1.dmp
-
DxDiag: https://dl.dropboxusercontent.com/u/111 ... 4-2013.txt

 

[Lain]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

ugh, why must their filter torture me so.

 

[JCade]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

ugh, why must their filter torture me so.

Have you tried contacting Elgato directly about the filter issues?
They know of OBS, so they could probably assist you.

 

[Albelnox91]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

Hello. I am using OBS with Elgato game capture HD, everything works fine. However, the audio does cut out for a split second sometimes. Is there any workaround? or is this a known problem?

 

[Lain]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

well even though it's frustrating, it's still probably my problem. there's probably something wrong with my code somewhere, so I just need to make sure the filter graph is being properly constructed/terminated. there might be a leak in the graph

 

[JCade]

Re: UPDATE: Device/sound update 0.48.01x - also, Elgato devi

I know the thread is a month old, but I just wanted to give a small update.
I've been streaming for almost 8 hours now, and OBS has yet to crash due to the Elgato filter (Test version v0.51.01b).
Thank you to everyone who makes this wonderful piece of software possible.