Bug Report OBS instantly when I try to stream or preview the stream.

[Calvin Chiu]

Everytime I try to stream or just try to preview the stream is always crashes and gives me the same exact crash log.

This is the crash log (Which is also attached):
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 56669DE3 (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
03A1F4EC 56669DE3 04EBB018 47061238 1A04EEA0 00000000 nvwgf2um.dll!0x56669de3
03A1F520 569B77A6 04EBB018 04E3D5DC 47061238 5CA4D07C nvwgf2um.dll!0x569b77a6
03A1F9B8 56675D20 00000000 04ED0D74 036ECA30 0377A800 nvwgf2um.dll!0x56675d20
03A1F9E8 56672D19 036EABF0 03A1FA3C 56EEBF0F 04ED0D74 nvwgf2um.dll!0x56672d19
03A1FA00 5678CD55 04ED0D74 E3B85459 00000000 036EABF0 nvwgf2um.dll!0x5678cd55
03A1FA0C 56EEBF0F 00000000 03A1FA54 7524338A 036ECA30 nvwgf2um.dll!0x56eebf0f
03A1FA44 56EEC037 036ECA30 03A1FA94 76F89F72 036ECA30 nvwgf2um.dll!0x56eec037
03A1FA50 7524338A 036ECA30 75333321 00000000 00000000 kernel32.dll!0x7524338a
03A1FA5C 76F89F72 56EEBFBB 036ECA30 00000000 00000000 ntdll.dll!0x76f89f72
03A1FA9C 76F89F45 56EEBFBB 036ECA30 00000000 00000000 ntdll.dll!0x76f89f45

A minidump was saved to C:\Users\chiuc\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-19_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Calvin Chiu]

Here are also the minidump. dmp files along side with my regular OBS log files

 

[Lain]

What capture method are you suing? If you remove the capture from the scene, does it stop?

 

[Calvin Chiu]

I'm using a video capture device and Game capture. I have used different combinations like removing the video capture device and or using monitor capture instead of game capture but it still seems to crash.

 

[Lain]

What happens if you remove them all and you just stream a black screen?

 

[Calvin Chiu]

When remove them all it seems to be fine

 

[Lain]

First, check to make sure your drivers are up to date. This is basically a laptop driver thing that we have little control over.

Second, find a capture method that works and use it, if you're able. Window capture, monitor capture, game capture, whichever works. I'm pretty sure one of them have to work. Aero will also affect window capture and monitor capture, and may be worth trying. Also, "compatibility mode" in window capture might also help if worst comes to worst. There are driver issues that can happen with certain laptops, but I'm not entirely sure about the conditions because it's somewhat uncommon.