Bug Report OBS crashes when recording games

[Niek Fasol]

I've tried recording Die Sims Mittelalter, Morrowind (window capture) and Oblivion but all of them stop recording frames after a while and a while after that OBS crashes.

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OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 00007FFDBAC6E002 (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7600)
CPU: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000E0DFC6EDC8 00007FFDBAC6E002 00007FFDA11B0C60 0000000000007531 000000E0DFC6ED28 000000E0DFC6EE69 kernelbase.dll!0x7ffdbac6e002
000000E0DFC6EDD0 00007FFDA11814B3 000000E0DFDCA1A0 00007FF67A4D4C18 000000E0DFDCA1A0 00007FFD00000002 obsapi.dll!OSTerminateThread+0x33
000000E0DFC6EE00 00007FF67A41D8C1 000000E0DFDCA1A0 000000E0DFDCA1A0 000000000000138A 0000000000000000 obs.exe!OBS::Stop+0x1e1
000000E0DFC6EED0 00007FF67A41A9F1 000000E0DFC6F000 0000000000590328 00000000000703B2 000000E0DFC6EFF9 obs.exe!OBS::ToggleRecording+0x71
000000E0DFC6EF00 00007FF67A44B632 0000000000000000 0000000000000000 0000000000000070 FFFFFFFFFFFFFFFF obs.exe!OBS::OBSProc+0x9d2
000000E0DFC6F150 00007FFDBCF6250D 000000E0E05403E0 0000000000000111 00000000000703B2 0000000000000000 user32.dll!0x7ffdbcf6250d
000000E0DFC6F220 00007FFDBCF85FF8 0000000000000000 0000000000001200 000000000000138A 000000E0E05403E0 user32.dll!0x7ffdbcf85ff8
000000E0DFC6F2B0 00007FFDBCF65823 000000E0E2051B40 000000005401000D 0000000000000001 0000000000000000 user32.dll!0x7ffdbcf65823
000000E0DFC6F310 00007FFDB8BD37F9 0000000000000202 000000E0DFC6F450 000000E0E2051B40 0000000000590328 comctl32.dll!0x7ffdb8bd37f9
000000E0DFC6F350 00007FFDB8BD37D4 000000E0DFC6F5D8 00007FFDBCF64C05 0000000000000000 0000000000000000 comctl32.dll!0x7ffdb8bd37d4
000000E0DFC6F4A0 00007FFDBCF6250D 000000E0E0541090 000000E0DFC6F788 0000000000590328 00007FFDBCF850DB user32.dll!0x7ffdbcf6250d
000000E0DFC6F570 00007FFDBCF62367 000000E0DFDC9350 0000000000000000 0000000000000001 000000E0DFDC9350 user32.dll!0x7ffdbcf62367
000000E0DFC6F5F0 00007FFDBCF78316 00000000003903CF 000000E0DFC6F750 000000E0DFDC9350 000000E0DFDC9350 user32.dll!0x7ffdbcf78316
000000E0DFC6F650 00007FF67A40C919 0000000000000000 0000000000000001 00007FF67A3E0000 0000000000000000 obs.exe!WinMain+0xa59
000000E0DFC6FC00 00007FF67A48D870 0000000000000000 00007FF67A48D714 00007FF67956B000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
000000E0DFC6FC40 00007FFDBD3613D2 00007FFDBD3613B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffdbd3613d2
000000E0DFC6FC70 00007FFDBD9DE954 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffdbd9de954

Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000E0EE0FF688 00007FFDBDA00DCA 0000000000000002 00007FFDA1187882 0000000000000000 000000E0DFDCA1A0 ntdll.dll!0x7ffdbda00dca
000000E0EE0FF690 00007FFDBAB91118 0000000001FCA055 000000E0E4E78FE0 000000E000000000 00000000000001B0 kernelbase.dll!0x7ffdbab91118
000000E0EE0FF730 00007FF67A424A6D 00007FF67A421340 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x1c3d
000000E0EE0FFBC0 00007FF67A421349 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000E0EE0FFBF0 00007FFDBD3613D2 00007FFDBD3613B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffdbd3613d2
000000E0EE0FFC20 00007FFDBD9DE954 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffdbd9de954

Encode thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000E0EDFFCF88 00007FFDBCF6104A 0000000000000000 000000E0E05227E0 0000000000000001 0000000000000001 user32.dll!0x7ffdbcf6104a
000000E0EDFFCF90 00007FFDBCF95BC7 0000000000000000 00007FFDBCF98B60 0000000000000000 00007FFDBCF6B7DD user32.dll!0x7ffdbcf95bc7
000000E0EDFFD020 00007FFDBCF97732 0000000000010007 000000E0EDFFD159 000000E0EDFFD390 0000000000000027 user32.dll!0x7ffdbcf97732
000000E0EDFFD080 00007FFDBCF999F2 000000E0000000A2 000000000000013D 000000E0DFE36030 000000E00000000F user32.dll!0x7ffdbcf999f2
000000E0EDFFD1C0 00007FFDBCF9918D 0000E9C47688E17F 0000000000000000 0000000000000000 000000E0EDFFD4D0 user32.dll!0x7ffdbcf9918d
000000E0EDFFD370 00007FFDBCFE812A 0000000000000000 00007FFDA11843B3 000000E0DFD7E100 000000E0EDFFF679 user32.dll!0x7ffdbcfe812a
000000E0EDFFD470 00007FFDBCFE819E 0000000000000030 000000E0EDFFF558 0000000000000000 0000000000000000 user32.dll!0x7ffdbcfe819e
000000E0EDFFD4B0 00007FFDA11805F0 0000000000000000 000000E0EDFFF630 000000E0E4B892B0 0000000000000000 obsapi.dll!OSMessageBoxva+0x70
000000E0EDFFF4F0 00007FFDA117F9AE 00007FF67A4E9050 0000000000000000 000000E0EDFFF4A8 000000E0EDFFF679 obsapi.dll!CrashError+0xde
000000E0EDFFF550 00007FF67A3FE241 000000E0FFFFFFFF 00007FFDA1387CD3 01D07E7C9E3BBD46 0000000000000000 obs.exe!QSVEncoder::Encode+0x171
000000E0EDFFF5F0 00007FF67A42225B 0000000000000000 00000000000176BD 000000E0DFDCA1A0 000000000000000D obs.exe!OBS::ProcessFrame+0xdb
000000E0EDFFF6E0 00007FF67A422AEA 0000000000000001 0000000000000001 0000000000000AB5 0000000000000007 obs.exe!OBS::EncodeLoop+0x4aa
000000E0EDFFF820 00007FF67A421339 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
000000E0EDFFF850 00007FFDBD3613D2 00007FFDBD3613B0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffdbd3613d2
000000E0EDFFF880 00007FFDBD9DE954 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffdbd9de954

A minidump was saved to C:\Users\fobu123\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-04-24_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
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I've tried lowering the settings in the past but it doesn't work.
I've lowered the resolution to 1.25 of the original and tried to put kb/s to 1000 instead of 3000.

 

[Niek Fasol]

Here's the crash file.

 

[Niek Fasol]

I think I fixed it. I'll tell if it worked.

 

[Niek Fasol]

I can't test the solution but I don't need it to work right now.
I'm sure they'll fix it in the next update and then I'll give it another go.
I'm looking forward to the multiplatform Windows version.

 

[Niek Fasol]

I've tested two solutions including the one I wrote about but both of them don't work.
One of them was deleting my Nvidia driver and one of them was starting with recording ingame.
I could try to install an older Nvidia driver but I think my best solution for now is using another game recorder and coming back when they've sorted this mess.
I love OBS but I can't deal with all the fixing anymore.

 

[Niek Fasol]

The GTA V driver didn't delete properly.
I deleted it now and OBS seems to work.
Why did I make a forum account again? :-p

 

[R1CH]

Your log indicates QSV is crashing, so try x264.

 

[Niek Fasol]

Thanks.
I thought I'd solved it but it came back again.
Your reply was just in time.

 

[Niek Fasol]

It works. Thank you.

 

[Niek Fasol]

The problem was my screen size just like last time.

 

[Niek Fasol]

It may not have been the screen size. It seems OBS crashes when I try to record Sims Mittelalter.

 

[Niek Fasol]

Just recorded Sims Mittelalter the way you said and it worked. How do I close this treat?