Dear OBS Team,
I tried to stream my Hearthstone games via OBS but it won't work. A friend helped me to set the settings correctly, but each time I start to test the stream, there is either a black monitor or it OBS crashes.
I've got an Asus Laptop (i7 -3610QM, 2.3 GHz), Memory 8 GB.
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
Here's the description of the problem.
Thanks in advance for your help.
Best Regards,
Yhone
This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 507EDFEB (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
12ABE628 507EDFEB 01292478 01219618 01292478 061AB6E0 nvwgf2um.dll!0x507edfeb
12ABE654 5083C382 01219618 00000000 6EE4F28C 12ABE8A0 nvwgf2um.dll!0x5083c382
12ABE674 50968044 01219618 061A469C 00000000 6EE4F28C nvwgf2um.dll!0x50968044
12ABE708 50961051 01219618 12ABE8A0 061A469C 6EE4F28C nvwgf2um.dll!0x50961051
12ABE72C 710DA0C0 12ABE8A0 061A469C 6EE4F28C 12ABE770 nvumdshim.dll!0x710da0c0
12ABE744 710D6F37 01218BC0 12ABE8A0 061A469C 6EE4F28C nvumdshim.dll!0x710d6f37
12ABE758 710E32B2 12ABE8A0 061A469C 6EE4F28C 12ABE8E8 nvumdshim.dll!0x710e32b2
12ABE778 710CE347 012159A8 12ABE8A0 061A469C 6EE4F28C nvumdshim.dll!0x710ce347
12ABE78C 6EE4F49C 00000000 12ABED80 12ABF0D4 6EE4F0BB d3d11.dll!0x6ee4f49c
12ABE8F0 6EE4F312 061A467C 00000000 12ABED80 25F73ADE d3d11.dll!0x6ee4f312
12ABE900 6EE4F0BB 00000004 12ABF174 061A461C 061A45F8 d3d11.dll!0x6ee4f0bb
12ABF0DC 6EE49F95 0120DC94 00000004 12ABF174 0000001C d3d11.dll!0x6ee49f95
12ABF0FC 6EE4BD42 00000004 12ABF174 0000001C 061A45F8 d3d11.dll!0x6ee4bd42
12ABF138 6EE4BC74 00000004 061A4618 0000001C 061A4618 d3d11.dll!0x6ee4bc74
12ABF1E8 6EE4A49E 0120D960 00000004 12ABF308 0000001C d3d11.dll!0x6ee4a49e
12ABF2DC 6EE4F6DB 01298FC8 00ABF3A8 12ABF390 00000001 d3d11.dll!0x6ee4f6db
12ABF370 6EE517E8 00000000 01299038 12ABF3A8 12ABF3C0 d3d11.dll!0x6ee517e8
12ABF390 00B3E626 00000506 000002B0 12ABF444 529B43D6 obs.exe!D3D10Texture::CreateFromSharedHandle+0x136
12ABF404 00B3C6B3 00000506 000002B0 40000102 046C1E60 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x13
12ABF414 529B43D6 12ABF460 02D57580 02D90000 046C1E60 graphicscapture.dll!SharedTexCapture::Init+0x116
12ABF44C 529B2D7E 046C2260 00000000 02D57580 00000014 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2ce
12ABF490 529B36DD 3D088888 00000000 00000000 12ABF7F4 graphicscapture.dll!GraphicsCaptureSource::Tick+0xad
12ABF4A8 5272218F 3D088888 00000000 00000000 00000000 obsapi.dll!Scene::Tick+0x2f
12ABF4BC 00B5FAFB 76BB495D 00000000 12ABF848 777298EE obs.exe!OBS::MainCaptureLoop+0xa0b
12ABF7FC 00B5DDB5 00000000 12ABF848 777298EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
12ABF800 76BB495D 00000000 3C654E46 00000000 00000000 kernel32.dll!0x76bb495d
12ABF80C 777298EE FFFFFFFF 7771E0CE 00000000 00000000 ntdll.dll!0x777298ee
12ABF850 777298C4 00B5DDB0 00000000 00000000 00000000 ntdll.dll!0x777298c4
A minidump was saved to C:\Users\Urim B\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-02-13_11.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
00B30000-00C6B000 C:\Program Files (x86)\OBS\OBS.exe
776E0000-77848000 C:\WINDOWS\SYSTEM32\ntdll.dll
76BA0000-76CE0000 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
767F0000-768BF000 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
71580000-7161A000 C:\WINDOWS\system32\apphelp.dll
71870000-71879000 C:\WINDOWS\SYSTEM32\AVRT.dll
72870000-72889000 C:\WINDOWS\SYSTEM32\dwmapi.dll
6EFF0000-6F052000 C:\WINDOWS\SYSTEM32\dxgi.dll
5E040000-5E069000 C:\WINDOWS\SYSTEM32\d3d10_1.dll
52900000-52974000 C:\WINDOWS\SYSTEM32\d3dx10_43.dll
77070000-770BD000 C:\WINDOWS\SYSTEM32\WS2_32.dll
73A80000-73A9E000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
72990000-729B0000 C:\WINDOWS\SYSTEM32\WINMM.dll
52710000-528FF000 C:\Program Files (x86)\OBS\OBSApi.dll
75640000-767E3000 C:\WINDOWS\SYSTEM32\SHELL32.dll
75170000-752BD000 C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
73BD0000-73C64000 C:\WINDOWS\SYSTEM32\WINHTTP.dll
52080000-5228C000 C:\Program Files (x86)\OBS\libx264-140.dll
72890000-7296C000 C:\WINDOWS\SYSTEM32\UxTheme.dll
76F20000-7706F000 C:\WINDOWS\SYSTEM32\USER32.dll
76940000-76A48000 C:\WINDOWS\SYSTEM32\GDI32.dll
77590000-77607000 C:\WINDOWS\SYSTEM32\ADVAPI32.dll
773E0000-774EB000 C:\WINDOWS\SYSTEM32\ole32.dll
76A60000-76A9E000 C:\WINDOWS\SYSTEM32\sechost.dll
77190000-7724E000 C:\WINDOWS\SYSTEM32\msvcrt.dll
76CE0000-76E2E000 C:\WINDOWS\SYSTEM32\combase.dll
540F0000-54141000 C:\WINDOWS\SYSTEM32\d3d10_1core.dll
6EE40000-6EFED000 C:\WINDOWS\SYSTEM32\d3d11.dll
76E30000-76E37000 C:\WINDOWS\SYSTEM32\NSI.dll
76AE0000-76B91000 C:\WINDOWS\SYSTEM32\RPCRT4.dll
73A70000-73A78000 C:\WINDOWS\SYSTEM32\WINNSI.DLL
72970000-72990000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
76EC0000-76EC6000 C:\WINDOWS\SYSTEM32\PSAPI.DLL
75470000-754B1000 C:\WINDOWS\SYSTEM32\SHLWAPI.dll
75110000-7512D000 C:\WINDOWS\SYSTEM32\SspiCli.dll
75130000-7516A000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
75010000-7502F000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
75100000-75109000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
750A0000-750F1000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
76AA0000-76AC5000 C:\WINDOWS\system32\IMM32.DLL
77250000-77347000 C:\WINDOWS\SYSTEM32\MSCTF.dll
73F50000-73FC7000 C:\WINDOWS\SYSTEM32\shcore.dll
74DC0000-74DC9000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
725D0000-727B5000 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
768C0000-7693D000 C:\WINDOWS\SYSTEM32\clbcatq.dll
72820000-72868000 C:\WINDOWS\System32\MMDevApi.dll
529D0000-529FD000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
77350000-773D7000 C:\WINDOWS\SYSTEM32\OLEAUT32.dll
529B0000-529CE000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
52990000-529AB000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
526F0000-52701000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
710A0000-711D7000 C:\WINDOWS\SYSTEM32\nvumdshim.dll
752C0000-7546C000 C:\WINDOWS\SYSTEM32\SETUPAPI.dll
72030000-72059000 C:\WINDOWS\system32\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
71040000-71093000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
71000000-7103B000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
770C0000-770F9000 C:\WINDOWS\SYSTEM32\WINTRUST.dll
754C0000-7563F000 C:\WINDOWS\SYSTEM32\CRYPT32.dll
76A50000-76A5E000 C:\WINDOWS\SYSTEM32\MSASN1.dll
506D0000-515E4000 C:\WINDOWS\system32\nvwgf2um.dll
65D30000-669C9000 C:\WINDOWS\system32\igd10iumd32.dll
72CF0000-72D0D000 C:\WINDOWS\SYSTEM32\bcrypt.dll
71DC0000-71DDC000 C:\WINDOWS\SYSTEM32\ncrypt.dll
6F620000-6F64B000 C:\WINDOWS\SYSTEM32\NTASN1.dll
701A0000-70501000 C:\WINDOWS\SYSTEM32\igdusc32.dll
51900000-51B07000 C:\WINDOWS\SYSTEM32\d3dcompiler_43.dll
727C0000-72815000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
I tried to stream my Hearthstone games via OBS but it won't work. A friend helped me to set the settings correctly, but each time I start to test the stream, there is either a black monitor or it OBS crashes.
I've got an Asus Laptop (i7 -3610QM, 2.3 GHz), Memory 8 GB.
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
Here's the description of the problem.
Thanks in advance for your help.
Best Regards,
Yhone
This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 507EDFEB (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
12ABE628 507EDFEB 01292478 01219618 01292478 061AB6E0 nvwgf2um.dll!0x507edfeb
12ABE654 5083C382 01219618 00000000 6EE4F28C 12ABE8A0 nvwgf2um.dll!0x5083c382
12ABE674 50968044 01219618 061A469C 00000000 6EE4F28C nvwgf2um.dll!0x50968044
12ABE708 50961051 01219618 12ABE8A0 061A469C 6EE4F28C nvwgf2um.dll!0x50961051
12ABE72C 710DA0C0 12ABE8A0 061A469C 6EE4F28C 12ABE770 nvumdshim.dll!0x710da0c0
12ABE744 710D6F37 01218BC0 12ABE8A0 061A469C 6EE4F28C nvumdshim.dll!0x710d6f37
12ABE758 710E32B2 12ABE8A0 061A469C 6EE4F28C 12ABE8E8 nvumdshim.dll!0x710e32b2
12ABE778 710CE347 012159A8 12ABE8A0 061A469C 6EE4F28C nvumdshim.dll!0x710ce347
12ABE78C 6EE4F49C 00000000 12ABED80 12ABF0D4 6EE4F0BB d3d11.dll!0x6ee4f49c
12ABE8F0 6EE4F312 061A467C 00000000 12ABED80 25F73ADE d3d11.dll!0x6ee4f312
12ABE900 6EE4F0BB 00000004 12ABF174 061A461C 061A45F8 d3d11.dll!0x6ee4f0bb
12ABF0DC 6EE49F95 0120DC94 00000004 12ABF174 0000001C d3d11.dll!0x6ee49f95
12ABF0FC 6EE4BD42 00000004 12ABF174 0000001C 061A45F8 d3d11.dll!0x6ee4bd42
12ABF138 6EE4BC74 00000004 061A4618 0000001C 061A4618 d3d11.dll!0x6ee4bc74
12ABF1E8 6EE4A49E 0120D960 00000004 12ABF308 0000001C d3d11.dll!0x6ee4a49e
12ABF2DC 6EE4F6DB 01298FC8 00ABF3A8 12ABF390 00000001 d3d11.dll!0x6ee4f6db
12ABF370 6EE517E8 00000000 01299038 12ABF3A8 12ABF3C0 d3d11.dll!0x6ee517e8
12ABF390 00B3E626 00000506 000002B0 12ABF444 529B43D6 obs.exe!D3D10Texture::CreateFromSharedHandle+0x136
12ABF404 00B3C6B3 00000506 000002B0 40000102 046C1E60 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x13
12ABF414 529B43D6 12ABF460 02D57580 02D90000 046C1E60 graphicscapture.dll!SharedTexCapture::Init+0x116
12ABF44C 529B2D7E 046C2260 00000000 02D57580 00000014 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2ce
12ABF490 529B36DD 3D088888 00000000 00000000 12ABF7F4 graphicscapture.dll!GraphicsCaptureSource::Tick+0xad
12ABF4A8 5272218F 3D088888 00000000 00000000 00000000 obsapi.dll!Scene::Tick+0x2f
12ABF4BC 00B5FAFB 76BB495D 00000000 12ABF848 777298EE obs.exe!OBS::MainCaptureLoop+0xa0b
12ABF7FC 00B5DDB5 00000000 12ABF848 777298EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
12ABF800 76BB495D 00000000 3C654E46 00000000 00000000 kernel32.dll!0x76bb495d
12ABF80C 777298EE FFFFFFFF 7771E0CE 00000000 00000000 ntdll.dll!0x777298ee
12ABF850 777298C4 00B5DDB0 00000000 00000000 00000000 ntdll.dll!0x777298c4
A minidump was saved to C:\Users\Urim B\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-02-13_11.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
00B30000-00C6B000 C:\Program Files (x86)\OBS\OBS.exe
776E0000-77848000 C:\WINDOWS\SYSTEM32\ntdll.dll
76BA0000-76CE0000 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
767F0000-768BF000 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
71580000-7161A000 C:\WINDOWS\system32\apphelp.dll
71870000-71879000 C:\WINDOWS\SYSTEM32\AVRT.dll
72870000-72889000 C:\WINDOWS\SYSTEM32\dwmapi.dll
6EFF0000-6F052000 C:\WINDOWS\SYSTEM32\dxgi.dll
5E040000-5E069000 C:\WINDOWS\SYSTEM32\d3d10_1.dll
52900000-52974000 C:\WINDOWS\SYSTEM32\d3dx10_43.dll
77070000-770BD000 C:\WINDOWS\SYSTEM32\WS2_32.dll
73A80000-73A9E000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
72990000-729B0000 C:\WINDOWS\SYSTEM32\WINMM.dll
52710000-528FF000 C:\Program Files (x86)\OBS\OBSApi.dll
75640000-767E3000 C:\WINDOWS\SYSTEM32\SHELL32.dll
75170000-752BD000 C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
73BD0000-73C64000 C:\WINDOWS\SYSTEM32\WINHTTP.dll
52080000-5228C000 C:\Program Files (x86)\OBS\libx264-140.dll
72890000-7296C000 C:\WINDOWS\SYSTEM32\UxTheme.dll
76F20000-7706F000 C:\WINDOWS\SYSTEM32\USER32.dll
76940000-76A48000 C:\WINDOWS\SYSTEM32\GDI32.dll
77590000-77607000 C:\WINDOWS\SYSTEM32\ADVAPI32.dll
773E0000-774EB000 C:\WINDOWS\SYSTEM32\ole32.dll
76A60000-76A9E000 C:\WINDOWS\SYSTEM32\sechost.dll
77190000-7724E000 C:\WINDOWS\SYSTEM32\msvcrt.dll
76CE0000-76E2E000 C:\WINDOWS\SYSTEM32\combase.dll
540F0000-54141000 C:\WINDOWS\SYSTEM32\d3d10_1core.dll
6EE40000-6EFED000 C:\WINDOWS\SYSTEM32\d3d11.dll
76E30000-76E37000 C:\WINDOWS\SYSTEM32\NSI.dll
76AE0000-76B91000 C:\WINDOWS\SYSTEM32\RPCRT4.dll
73A70000-73A78000 C:\WINDOWS\SYSTEM32\WINNSI.DLL
72970000-72990000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
76EC0000-76EC6000 C:\WINDOWS\SYSTEM32\PSAPI.DLL
75470000-754B1000 C:\WINDOWS\SYSTEM32\SHLWAPI.dll
75110000-7512D000 C:\WINDOWS\SYSTEM32\SspiCli.dll
75130000-7516A000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
75010000-7502F000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
75100000-75109000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
750A0000-750F1000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
76AA0000-76AC5000 C:\WINDOWS\system32\IMM32.DLL
77250000-77347000 C:\WINDOWS\SYSTEM32\MSCTF.dll
73F50000-73FC7000 C:\WINDOWS\SYSTEM32\shcore.dll
74DC0000-74DC9000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
725D0000-727B5000 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
768C0000-7693D000 C:\WINDOWS\SYSTEM32\clbcatq.dll
72820000-72868000 C:\WINDOWS\System32\MMDevApi.dll
529D0000-529FD000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
77350000-773D7000 C:\WINDOWS\SYSTEM32\OLEAUT32.dll
529B0000-529CE000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
52990000-529AB000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
526F0000-52701000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
710A0000-711D7000 C:\WINDOWS\SYSTEM32\nvumdshim.dll
752C0000-7546C000 C:\WINDOWS\SYSTEM32\SETUPAPI.dll
72030000-72059000 C:\WINDOWS\system32\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
71040000-71093000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
71000000-7103B000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
770C0000-770F9000 C:\WINDOWS\SYSTEM32\WINTRUST.dll
754C0000-7563F000 C:\WINDOWS\SYSTEM32\CRYPT32.dll
76A50000-76A5E000 C:\WINDOWS\SYSTEM32\MSASN1.dll
506D0000-515E4000 C:\WINDOWS\system32\nvwgf2um.dll
65D30000-669C9000 C:\WINDOWS\system32\igd10iumd32.dll
72CF0000-72D0D000 C:\WINDOWS\SYSTEM32\bcrypt.dll
71DC0000-71DDC000 C:\WINDOWS\SYSTEM32\ncrypt.dll
6F620000-6F64B000 C:\WINDOWS\SYSTEM32\NTASN1.dll
701A0000-70501000 C:\WINDOWS\SYSTEM32\igdusc32.dll
51900000-51B07000 C:\WINDOWS\SYSTEM32\d3dcompiler_43.dll
727C0000-72815000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL