Bug Report Issues with GPU Performance in Illustrator CC and OBS

JohnPreston[GC]

New Member
Recently, Illustrator CC was updated to include using your NVIDIA GPU for a performance boost. However, any time I use the GPU mode in Illustrator while streaming (or recording), the screen stops updating and the the image becomes static (as in not moving), and the only action shown is the cursor moving across the screen. The second I turn off GPU mode, the stream updates everything to its current position, and captures fine, so long as I do not go into GPU mode. The process repeats as I switch between the two modes

I assume that there is some override issues between OBS and Illustrator when using the GPU. Here are the logs if it helps at all: http://pastebin.com/xkF6qVtE

Edit: I forgot to mention something fairly important. This only happens in Window Capture. If I use Monitor Capture, it works, but with lag.
 
Last edited:

R1CH

Forum Admin
Developer
Unfortunately it sounds like the GPU mode in those programs is offloading composition to hardware, meaning OBS isn't able to capture it. In general any hardware acceleration won't work well with window capture.
 

JohnPreston[GC]

New Member
Ahhhh, okay that makes sense. So when I switch to that GPU mode, it leaves the capture space, and OBS isn't capturing anything besides what is still in the space, like the cursor and all the panels. I could use it in Monitor Capture, but the lag pretty much removes any benefits that the GPU mode gives me. I guess I will have to stick with the normal mode when streaming. Thanks for the reply!
 
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