Bug Report HELP！OBS and AVerMedia C875 are not compatible, OBS can not capture video signal！

[myfreecity]

OBS and AVerMedia C875 are not compatible, OBS can not capture video signal！
My computer is Lenovo Y470 models, dual graphics mode, the system is win8.1, 64, the installation of OBS, in the video capture device can recognize C875, but be unable to capture the signal, how is this going? The log file with the post upload. For you to help me.

 

[myfreecity]

No one can solve this problem?

 

[Saturn2888]

Can you show a screenshot of your Video Capture Source? Sometimes I've had to manually set the resolution so it actually shows the video input.

 

[myfreecity]

You are my video capture source? But I am not successful ah! I am also looking for a solution.

 

[Saturn2888]

The settings for the video capture source.

 

[myfreecity]

I am using the video capture device in OBS mode, just can see my AVerMedia C875, but not normal to call

 

[Saturn2888]

I mean, can you take a picture of that properties menu so I can see the settings you have enabled? Maybe a setting you have needs to be changed so the video shows up.

And do you have any other AVerMedia devices plugged in?