Bug Report Game crashes when starting or previewing stream

Jon Christian Baclay

Jon Christian Baclay

New Member
Game is phantasy star online 2
i was streaming the game fine until they did a maintenance then every time i try to start streaming the game always crashes

20:09:47: Open Broadcaster Software v0.624b - 32bit (´・ω・｀)
20:09:47: -------------------------------
20:09:47: CPU Name: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
20:09:47: CPU Speed: 4200MHz
20:09:47: Physical Memory: 4095MB Total, 4095MB Free
20:09:47: stepping id: 5, model 26, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
20:09:47: monitor 1: pos={0, 0}, size={5760, 1080}
20:09:47: Windows Version: 6.1 Build 7601 S
20:09:47: Aero is Enabled
20:09:47: -------------------------------
20:09:47: OBS Modules:
20:09:47: Base Address Module
20:09:47: 00AF0000 OBS.exe
20:09:47: 0F6D0000 OBSApi.dll
20:09:47: 56920000 DShowPlugin.dll
20:09:47: 568F0000 GraphicsCapture.dll
20:09:47: 568C0000 NoiseGate.dll
20:09:47: 56850000 PSVPlugin.dll
20:09:47: ------------------------------------------
20:09:47: Adapter 1
20:09:47: Video Adapter: NVIDIA GeForce GTX 570
20:09:47: Video Adapter Dedicated Video Memory: 1292304384
20:09:47: Video Adapter Shared System Memory: 2953113600
20:09:47: Video Adapter Output 1: pos={0, 0}, size={5760, 1080}, attached=true
20:09:47: =====Stream Start: 2014-06-05, 20:09:47===============================================
20:09:47: Multithreaded optimizations: On
20:09:47: Base resolution: 1600x900
20:09:47: Output resolution: 1600x900
20:09:47: ------------------------------------------
20:09:47: Loading up D3D10 on NVIDIA GeForce GTX 570 (Adapter 1)...
20:09:47: ------------------------------------------
20:09:47: Audio Format: 48000 Hz
20:09:47: ------------------------------------------
20:09:47: Audio Channels: 2 Ch
20:09:47: Playback device Default
20:09:47: ------------------------------------------
20:09:47: Using desktop audio input: Speakers (Siberia V2 Illuminated)
20:09:47: Global Audio time adjust: 0
20:09:47: ------------------------------------------
20:09:47: Using auxilary audio input: Microphone (Siberia V2 Illuminated)
20:09:47: Mic time offset: 0
20:09:47: ------------------------------------------
20:09:47: Audio Encoding: AAC
20:09:47: bitrate: 128
20:09:47: Using graphics capture
20:09:47: Trying to hook process: pso2.exe
20:09:47: Scene buffering time set to 700
20:09:47: x264: MB rate (342000) > level limit (245760)
20:09:47: ------------------------------------------
20:09:47: Video Encoding: x264
20:09:47: fps: 60
20:09:47: width: 1600, height: 900
20:09:47: preset: veryfast
20:09:47: profile: main
20:09:47: keyint: 120
20:09:47: CBR: yes
20:09:47: CFR: yes
20:09:47: max bitrate: 2100
20:09:47: buffer size: 2100
20:09:47: ------------------------------------------
20:09:49: Using RTMP service: Twitch / Justin.tv
20:09:49: Server selection: rtmp://live-ord.justin.tv/app
20:09:49: Interface: Realtek PCI GBE Family Controller (ethernet, 100 mbps)
20:09:50: Completed handshake with rtmp://live-ord.justin.tv/app in 416 ms.
20:09:50: SO_SNDBUF was at 8192
20:09:50: SO_SNDBUF is now 65536
20:09:55: Total frames encoded: 397, total frames duplicated: 6 (1.51%)
20:09:55: Total frames rendered: 404, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
20:09:55: RTMPPublisher::SocketLoop: Graceful loop exit
20:09:55: Average send payload: 5127 bytes, average send interval: 18 ms
20:09:55: Number of times waited to send: 0, Waited for a total of 0 bytes
20:09:55: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
20:09:55: Number of bytes sent: 979388
20:09:55:
20:09:55: Profiler time results:
20:09:55:
20:09:55: ==============================================================
20:09:55: video thread frame - [100%] [avg time: 0.908 ms] [children: 27.8%] [unaccounted: 72.2%]
20:09:55: | scene->Preprocess - [0.22%] [avg time: 0.002 ms]
20:09:55: | GPU download and conversion - [27.5%] [avg time: 0.25 ms] [children: 20.8%] [unaccounted: 6.72%]
20:09:55: | | flush - [13.8%] [avg time: 0.125 ms]
20:09:55: | | CopyResource - [3.63%] [avg time: 0.033 ms]
20:09:55: | | conversion to 4:2:0 - [3.41%] [avg time: 0.031 ms]
20:09:55: Convert444Threads - [100%] [avg time: 1.265 ms] [children: 99.4%] [unaccounted: 0.553%]
20:09:55: | Convert444toNV12 - [99.4%] [avg time: 1.258 ms]
20:09:55: encoder thread frame - [100%] [avg time: 1.378 ms] [children: 0.508%] [unaccounted: 99.5%]
20:09:55: | sending stuff out - [0.508%] [avg time: 0.007 ms]
20:09:55: ==============================================================
20:09:55:
20:09:55:
20:09:55: Profiler CPU results:
20:09:55:
20:09:55: ==============================================================
20:09:55: video thread frame - [cpu time: avg 0.154 ms, total 62.4 ms] [avg calls per frame: 1]
20:09:55: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:09:55: | GPU download and conversion - [cpu time: avg 0.038 ms, total 15.6 ms] [avg calls per frame: 1]
20:09:55: | | flush - [cpu time: avg 0.038 ms, total 15.6 ms] [avg calls per frame: 1]
20:09:55: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:09:55: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:09:55: Convert444Threads - [cpu time: avg 1.161 ms, total 826.804 ms] [avg calls per frame: 2]
20:09:55: | Convert444toNV12 - [cpu time: avg 1.161 ms, total 826.804 ms] [avg calls per frame: 2]
20:09:55: encoder thread frame - [cpu time: avg 1.054 ms, total 374.402 ms] [avg calls per frame: 1]
20:09:55: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
20:09:55: ==============================================================
20:09:55:
20:09:55: =====Stream End: 2014-06-05, 20:09:55=================================================


Last game capture log:
2014-06-05, 20:09:47: we're booting up:
20:09:47: CaptureThread: attached to process pso2.exe
 
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