blooddrop69
New Member
i keep getting the error :"cannot initialize desktop audio sound" cant seem to fix this can anyone help ?
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Bug Report error
- Thread starter blooddrop69
- Start date
Please post a log file (read http://obsproject.com/forum/viewtopic.php?f=6&t=97)
blooddrop69
New Member
10:00:15: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
10:00:15: -------------------------------
10:00:15: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
10:00:15: CPU Speed: 3467MHz
10:00:15: Physical Memory: 4095MB Total, 4095MB Free
10:00:15: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
10:00:15: monitor 1: pos={0, 0}, size={1680, 1050}
10:00:15: Windows Version: 6.1 Build 7601 S
10:00:15: Aero is Enabled
10:00:15: -------------------------------
10:00:15: OBS Modules:
10:00:15: Base Address Module
10:00:15: 01390000 OBS.exe
10:00:15: 60C50000 OBSApi.dll
10:00:15: 646B0000 DShowPlugin.dll
10:00:15: 64FC0000 GraphicsCapture.dll
10:00:15: 64640000 NoiseGate.dll
10:00:15: ------------------------------------------
10:00:15: Adapter 1
10:00:15: Video Adapter: AMD Radeon HD 7800 Series
10:00:15: Video Adapter Dedicated Video Memory: 2119376896
10:00:15: Video Adapter Shared System Memory: 2175524864
10:00:15: =====Stream Start: 2013-05-09, 10:00:15===============================================
10:00:15: Multithreaded optimizations: On
10:00:15: Base resolution: 1680x1050
10:00:15: Output resolution: 1680x1050
10:00:15: ------------------------------------------
10:00:15: Loading up D3D10...
10:00:15: Playback device Default
Warning -- MMDeviceAudioSource::Initialize(0): Could not create IMMDevice = 80070490
Error: Cannot initialize desktop audio sound, more info in the log file.
10:00:15: -------------------------------
10:00:15: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
10:00:15: CPU Speed: 3467MHz
10:00:15: Physical Memory: 4095MB Total, 4095MB Free
10:00:15: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
10:00:15: monitor 1: pos={0, 0}, size={1680, 1050}
10:00:15: Windows Version: 6.1 Build 7601 S
10:00:15: Aero is Enabled
10:00:15: -------------------------------
10:00:15: OBS Modules:
10:00:15: Base Address Module
10:00:15: 01390000 OBS.exe
10:00:15: 60C50000 OBSApi.dll
10:00:15: 646B0000 DShowPlugin.dll
10:00:15: 64FC0000 GraphicsCapture.dll
10:00:15: 64640000 NoiseGate.dll
10:00:15: ------------------------------------------
10:00:15: Adapter 1
10:00:15: Video Adapter: AMD Radeon HD 7800 Series
10:00:15: Video Adapter Dedicated Video Memory: 2119376896
10:00:15: Video Adapter Shared System Memory: 2175524864
10:00:15: =====Stream Start: 2013-05-09, 10:00:15===============================================
10:00:15: Multithreaded optimizations: On
10:00:15: Base resolution: 1680x1050
10:00:15: Output resolution: 1680x1050
10:00:15: ------------------------------------------
10:00:15: Loading up D3D10...
10:00:15: Playback device Default
Warning -- MMDeviceAudioSource::Initialize(0): Could not create IMMDevice = 80070490
Error: Cannot initialize desktop audio sound, more info in the log file.
That error means that OBS couldn't initialize the default audio endpoint (sound card output).
I'm not sure what to say without knowing what's listed in Playback devices(control panel -> sound) / device manager (sound, video and game controllers) (take some screenshots if possible and link here)
I'm not sure what to say without knowing what's listed in Playback devices(control panel -> sound) / device manager (sound, video and game controllers) (take some screenshots if possible and link here)
blooddrop69
New Member
having trouble uploading the image so this is what is there AMD high Definition audio device and Realtek High Definition Audio
blooddrop69
New Member
still getting the error
blooddrop69
New Member
nope no voice chat at all been trying diffrent things still will not work
blooddrop69
New Member
tried to re download and re do everything still not working
Please try to upload the screenshots (of playback devices / sound, video and game controllers) somewhere (imgur.com or imageshack.us) or even upload a dxdiag log to www.pastebin.com or www.pastie.org. Your problem is quite uncommon and the info you provided doesn't help solving it so far.
Hi, I'm having exactly the same issue. It doesn't matter what device I select in the Audio settings, it immediately errors when I press 'Start Stream' or 'Preview Stream'.
I don't know if it's relevant, but I'm running Windows 8 (64bit) and OBS has installed itself in the 'Program Files (x86)' folder.
I have run 'dxwebsetup.exe' and updated any necessary DirectX files. Here is one of the log files:
23:05:10: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
23:05:10: -------------------------------
23:05:10: CPU Name: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz
23:05:10: CPU Speed: 2993MHz
23:05:10: Physical Memory: 1023MB Total, 1023MB Free
23:05:10: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
23:05:10: monitor 1: pos={0, 0}, size={1366, 768}
23:05:10: Windows Version: 6.1 Build 7600
23:05:10: Aero is Enabled
23:05:10: -------------------------------
23:05:10: OBS Modules:
23:05:10: Base Address Module
23:05:10: 00D80000 OBS.exe
23:05:10: 72750000 OBSApi.dll
23:05:10: 72C80000 DShowPlugin.dll
23:05:10: 72C60000 GraphicsCapture.dll
23:05:10: 72C40000 NoiseGate.dll
23:05:10: =====Stream Start: 2013-05-14, 23:05:10===============================================
23:05:10: Multithreaded optimizations: On
23:05:10: Base resolution: 1366x768
23:05:10: Output resolution: 1364x768
23:05:10: ------------------------------------------
23:05:10: Loading up D3D10...
23:05:10: Playback device Default
Warning -- MMDeviceAudioSource::Initialize(0): Could not create IMMDevice = 80070490
Error: Cannot initialize desktop audio sound, more info in the log file.
It's really frustrating as I've used OBS successfully on Windows 7 before without any problems. Any help would be greatly appreciated...
I don't know if it's relevant, but I'm running Windows 8 (64bit) and OBS has installed itself in the 'Program Files (x86)' folder.
I have run 'dxwebsetup.exe' and updated any necessary DirectX files. Here is one of the log files:
23:05:10: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
23:05:10: -------------------------------
23:05:10: CPU Name: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz
23:05:10: CPU Speed: 2993MHz
23:05:10: Physical Memory: 1023MB Total, 1023MB Free
23:05:10: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
23:05:10: monitor 1: pos={0, 0}, size={1366, 768}
23:05:10: Windows Version: 6.1 Build 7600
23:05:10: Aero is Enabled
23:05:10: -------------------------------
23:05:10: OBS Modules:
23:05:10: Base Address Module
23:05:10: 00D80000 OBS.exe
23:05:10: 72750000 OBSApi.dll
23:05:10: 72C80000 DShowPlugin.dll
23:05:10: 72C60000 GraphicsCapture.dll
23:05:10: 72C40000 NoiseGate.dll
23:05:10: =====Stream Start: 2013-05-14, 23:05:10===============================================
23:05:10: Multithreaded optimizations: On
23:05:10: Base resolution: 1366x768
23:05:10: Output resolution: 1364x768
23:05:10: ------------------------------------------
23:05:10: Loading up D3D10...
23:05:10: Playback device Default
Warning -- MMDeviceAudioSource::Initialize(0): Could not create IMMDevice = 80070490
Error: Cannot initialize desktop audio sound, more info in the log file.
It's really frustrating as I've used OBS successfully on Windows 7 before without any problems. Any help would be greatly appreciated...
Upload the screenshots to http://www.imgur.com.
What audio output do you use? Realtek or AMD hd audio or nVidia or whatever? What kind of speaker system/headset and how are they connected?
What audio output do you use? Realtek or AMD hd audio or nVidia or whatever? What kind of speaker system/headset and how are they connected?
Hi WayZHC,
Thanks for the pointers. It got me thinking about the audio setup on the computer I was trying to run OBS on and I'm pleased to say I have successfully resolved my issues be plugging a set of headphones in. Basically, there wasn't any audio devices plugged into the computer at all. Once there was, OBS worked correctly!
Thanks again,
Phil.
Thanks for the pointers. It got me thinking about the audio setup on the computer I was trying to run OBS on and I'm pleased to say I have successfully resolved my issues be plugging a set of headphones in. Basically, there wasn't any audio devices plugged into the computer at all. Once there was, OBS worked correctly!
Thanks again,
Phil.