Question / Help D3D10 Error

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Sporty87304

New Member
Here you go, Here's mine.
I Had OBS On my laptop before it crashed, it had no PROBLEM! why is it saying this now?



20:06:56: Open Broadcaster Software v0.541b - 64bit (　^ω^)
20:06:56: -------------------------------
20:06:56: CPU Name: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz
20:06:56: CPU Speed: 2094MHz
20:06:56: Physical Memory: 3001MB Total, 1265MB Free
20:06:56: stepping id: 10, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
20:06:56: monitor 1: pos={0, 0}, size={1360, 768}
20:06:56: Windows Version: 6.1 Build 7601 S
20:06:56: Aero is Disabled
20:06:56: -------------------------------
20:06:56: OBS Modules:
20:06:56: Base Address Module
20:06:56: 000000003F7F0000 OBS.exe
20:06:56: 00000000E68F0000 OBSApi.dll
20:06:56: 00000000F7170000 DShowPlugin.dll
20:06:56: 00000000FB240000 GraphicsCapture.dll
20:06:56: 00000000FAF60000 NoiseGate.dll
20:06:56: 00000000FA3F0000 PSVPlugin.dll
20:06:56: ------------------------------------------
20:06:56: Adapter 1
20:06:56: Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
20:06:56: Video Adapter Dedicated Video Memory: 67108864
20:06:56: Video Adapter Shared System Memory: 1305419776
20:06:56: =====Stream Start: 2013-07-17, 20:06:56===============================================
20:06:56: Multithreaded optimizations: On
20:06:56: Base resolution: 1280x720
20:06:56: Output resolution: 852x480
20:06:56: ------------------------------------------

Error: Could not create D3D10 device and swap chain. This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 support is required - many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date
 
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Kharay

Member
Stop spamming your log file. We have seen it by now. And I told you what to do -- update your drivers. See your laptop's manual on how to go about doing that. Usually it's a matter of going to the laptop manufacturer's website and finding the support page for your specific laptop.
 
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Kharay

Member
Sporty87304 said:
And, how do i update my drivers??? im a 14 year old Streamer. please make this detailed.
Click to expand...
I already did. Read more carefully. And age has nothing to do with it. ;) I was coding software when I was your age. :P

I do not know what model laptop it is so I cannot tell you exactly where to go to find the latest drivers for it. It is as simple as that. You know what laptop you have exactly. Now put some effort into it.
 
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Kharay

Member
Can I make a recommendation? Stop trying. Sorry to sound so blunt but if you don't even know how to figure out what model laptop you have you should not be attempting to stream. And let's not even get into the topic of the laptop being very much on the absolute low end of the performance spectrum.

And no, that was not it. A laptop is created by a manufacturer and they assign a model to such a laptop. The exact model is typically an odd collection of numbers and symbols following a name, which in turn followed the manufacturer's name. Random example: HP ProBook 450 G0 <--- not your laptop, is a random example!
 
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Kharay

Member
Sporty87304 said:
I Want to stream, your not stoping me. do your job and, help me.
Click to expand...
1 -- This is not my job, I am in no way part of the OBS crew.
2 -- I have been trying to help you. However, I cannot do everything for you.

Here's a hint -- look at the bottom of the laptop. There's a sticker there, that's where the exact manufacturer and model are usually listed.
 
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