Bug Report Crashing during MWO stream, then blackscreen

[KrackersMcgee]

Hello, I've been attempting to do a twitch stream (using the reccomended settings) for Mech Warrior Online using open broadcaster. Everytime that I do this however it'll run for a good 15-20 minutes and then crash, then just pure blackscreen on the preview/streaming. I only have 1 crash log, however the same thing happens each time and I end up having to remove all settings and then uninstall the program and reinstall.

Here is the crash report.

Spoiler

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 64C7F4EA (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.554b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
18CBF940 64C7F4EA 04D40048 0B542A28 0B519268 00000000 nvwgf2um.dll!0x64c7f4ea
18CBF954 64E3B0F4 04D40048 009245EC 0093846C 18CBF988 nvwgf2um.dll!0x64e3b0f4
18CBF96C 6E6DBF50 009245EC 0093846C 18CBF9A4 6E6CE832 nvumdshim.dll!0x6e6dbf50
18CBF980 6E6DD358 04D57C50 009245EC 0093846C 009383D0 nvumdshim.dll!0x6e6dd358
18CBF990 6E6CE832 009245EC 0093846C 18CBF9D4 697BE77C nvumdshim.dll!0x6e6ce832
18CBF9AC 6E6D5238 009359E4 009245EC 0093846C 008A70E4 nvumdshim.dll!0x6e6d5238
18CBF9BC 697BE77C 0092F04C 0093843C 00000000 00000860 d3d11.dll!0x697be77c
18CBF9DC 697A5034 0092F084 00924550 009383D0 00406384 d3d11.dll!0x697a5034
18CBF9F4 6973A3F9 008A711C 009245B8 00938438 18CBFAC0 d3d11.dll!0x6973a3f9
18CBFA1C 0034D2AF 00827240 00827F00 02D52400 687A3A06 obs.exe!D3D10System::CopyTexture+0x1f
18CBFA30 687A444C 00406384 0081D41C 00000000 04BADAA0 graphicscapture.dll!SharedTexCapture::LockTexture+0x1c
18CBFA40 687A3A06 0081D41C 0081D424 11EBA9E3 00000000 graphicscapture.dll!GraphicsCaptureSource::Render+0x1c6
18CBFAC8 65D3246E 00000000 00000000 00000000 00000000 obsapi.dll!Scene::Render+0xee
18CBFB40 0036A545 74B9850D 00000000 18CBFEB8 771BBF39 obs.exe!OBS::MainCaptureLoop+0xd15
18CBFE6C 00368DC5 00000000 18CBFEB8 771BBF39 00000000 obs.exe!OBS::MainCaptureThread+0x5
18CBFE70 74B9850D 00000000 5DF9C311 00000000 00000000 kernel32.dll!0x74b9850d
18CBFE7C 771BBF39 00368DC0 00000000 FFFFFFFF 77231DF7 ntdll.dll!0x771bbf39
18CBFEC0 771BBF0C 00368DC0 00000000 00000000 00000000 ntdll.dll!0x771bbf0c

A minidump was saved to C:\Users\Desolate\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-09-06_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

and the minidump is included

Here are my computer specs.

Intel Core i7-3630QM @ 2.4GHz
Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)
7.9GB Memory
NVIDIA GeForce GTX 675MX
Windows 8, 64-bit (build 9200)


any help would be greatly appreciated.

To note, this is a CyberPowerPC Fang III laptop with integrated IntelHD 4000 graphics card and Dedicated NVIDIA GeForce GTX 675MX

 

[Lain]

Thanks for the dump, people rarely post the dump and it's actually immensely helpful. This appears to be a potential issue in the laptop GPU drivers, I've seen this happen before. This is code that definitely isn't problematic or anything. It seems like you have the configuration set up properly as well.

Because it's in the driver I can't really know the cause, my suggestion would be to see if there are any new drivers if possible, it may help. Otherwise, I kind of hate to suggest this, but if you continue to get this sort of thing you may have to use window capture and a borderless/window mode for the game to avoid driver issues.

 

[KrackersMcgee]

Update on latest crash- After a match in MWO (which uses a full screened battle and windowed mechlab window) it stated that my Graphics card disappeared and crashed. Now it crashes on preview/start stream every time.

Spoiler

his crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5D7AEF88 (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.554b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1390E0AC 5D7AEF88 059D6428 01044FFC 00000001 00000000 nvwgf2um.dll!0x5d7aef88
1390E11C 5D98054C 05040048 0104501C 00000000 696CCE34 nvwgf2um.dll!0x5d98054c
1390E1A4 5D96CBB3 05040048 1390E350 0104501C 696CCE34 nvwgf2um.dll!0x5d96cbb3
1390E1C4 6EC017A4 1390E350 0104501C 696CCE34 1390E200 nvumdshim.dll!0x6ec017a4
1390E1DC 6EC02B8C 04AE5B70 1390E350 0104501C 696CCE34 nvumdshim.dll!0x6ec02b8c
1390E1F0 6EBF965E 1390E350 0104501C 696CCE34 1390E398 nvumdshim.dll!0x6ebf965e
1390E208 6EBFAA3C 0102CCBC 1390E350 0104501C 696CCE34 nvumdshim.dll!0x6ebfaa3c
1390E21C 696CC93B 01044FFC 00000000 1390E93C 5ACF3A5F d3d11.dll!0x696cc93b
1390E3A0 696CCC4F 00000004 1390F388 01044F68 01044F98 d3d11.dll!0x696ccc4f
1390F2F8 696CB618 010258AC 00000004 1390F388 0000001C d3d11.dll!0x696cb618
1390F310 696CC5EC 00000004 1390F388 0000001C 01044F68 d3d11.dll!0x696cc5ec
1390F34C 696CBA64 01044F88 00000004 1390F420 0000001C d3d11.dll!0x696cba64
1390F404 696CB254 010255B8 00000004 1390F514 0000001C d3d11.dll!0x696cb254
1390F4E8 696CCFC9 010258EC 00000003 00000001 1390F660 d3d11.dll!0x696ccfc9
1390F574 696D320A 00000000 01045178 1390F5A8 1390F5C0 d3d11.dll!0x696d320a
1390F590 0034D946 00000500 000002D0 1390F644 6F6D43D6 obs.exe!D3D10Texture::CreateFromSharedHandle+0x136
1390F604 0034BAF3 00000500 000002D0 C0002CC2 02FA1200 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x13
1390F614 6F6D43D6 1390F660 02FA1480 02D30000 02FA1200 graphicscapture.dll!SharedTexCapture::Init+0x116
1390F64C 6F6D2D7E 02FA1480 00000000 F9355AC4 1390F6B8 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2ce
1390F690 6F6D36DD 3CB60C2C 00000000 FEC92202 1390F9D8 graphicscapture.dll!GraphicsCaptureSource::Tick+0xad
1390F6A8 6949236F 3CB60C2C 00000000 00000000 00000000 obsapi.dll!Scene::Tick+0x2f
1390F6BC 0036A2D6 74B9850D 00000000 1390FA2C 771BBF39 obs.exe!OBS::MainCaptureLoop+0xaa6
1390F9E0 00368DC5 00000000 1390FA2C 771BBF39 00000000 obs.exe!OBS::MainCaptureThread+0x5
1390F9E4 74B9850D 00000000 44972525 00000000 00000000 kernel32.dll!0x74b9850d
1390F9F0 771BBF39 00368DC0 00000000 FFFFFFFF 77231DF7 ntdll.dll!0x771bbf39
1390FA34 771BBF0C 00368DC0 00000000 00000000 00000000 ntdll.dll!0x771bbf0c

A minidump was saved to C:\Users\Desolate\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-09-06_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
00340000-00471000 C:\Program Files (x86)\OBS\OBS.exe
77160000-772B7000 C:\Windows\SYSTEM32\ntdll.dll
74B70000-74CA0000 C:\Windows\SYSTEM32\KERNEL32.DLL
75520000-755C6000 C:\Windows\SYSTEM32\KERNELBASE.dll
739D0000-73A77000 C:\Windows\system32\apphelp.dll
69670000-69678000 C:\Windows\SYSTEM32\AVRT.dll
73E50000-73E69000 C:\Windows\SYSTEM32\dwmapi.dll
69870000-698CC000 C:\Windows\SYSTEM32\dxgi.dll
6F650000-6F678000 C:\Windows\SYSTEM32\d3d10_1.dll
6EF70000-6EFE4000 C:\Windows\SYSTEM32\d3dx10_43.dll
754D0000-75520000 C:\Windows\SYSTEM32\WS2_32.dll
74540000-74560000 C:\Windows\SYSTEM32\IPHLPAPI.DLL
73FB0000-73FD1000 C:\Windows\SYSTEM32\WINMM.dll
69480000-6966E000 C:\Program Files (x86)\OBS\OBSApi.dll
75690000-76756000 C:\Windows\SYSTEM32\SHELL32.dll
73FE0000-74143000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16518_none_ba1cf6b7e09f1918\gdiplus.dll
70150000-701D2000 C:\Windows\SYSTEM32\WINHTTP.dll
66290000-6649B000 C:\Program Files (x86)\OBS\libx264-136.dll
73E70000-73EF8000 C:\Windows\SYSTEM32\UxTheme.dll
76910000-76A26000 C:\Windows\SYSTEM32\USER32.dll
747B0000-748AD000 C:\Windows\SYSTEM32\GDI32.dll
751C0000-7526E000 C:\Windows\SYSTEM32\ADVAPI32.dll
76BC0000-76CD9000 C:\Windows\SYSTEM32\ole32.dll
77060000-77094000 C:\Windows\SYSTEM32\sechost.dll
755D0000-75681000 C:\Windows\SYSTEM32\msvcrt.dll
6F520000-6F55D000 C:\Windows\SYSTEM32\d3d10_1core.dll
696C0000-69863000 C:\Windows\SYSTEM32\d3d11.dll
75270000-7531C000 C:\Windows\SYSTEM32\RPCRT4.dll
76D60000-76D68000 C:\Windows\SYSTEM32\NSI.dll
74530000-74538000 C:\Windows\SYSTEM32\WINNSI.DLL
73F80000-73FAA000 C:\Windows\SYSTEM32\WINMMBASE.dll
74FA0000-74FA6000 C:\Windows\SYSTEM32\PSAPI.DLL
76D90000-76EC6000 C:\Windows\SYSTEM32\combase.dll
75470000-754B0000 C:\Windows\SYSTEM32\SHLWAPI.dll
74790000-747AC000 C:\Windows\SYSTEM32\SspiCli.dll
74780000-74789000 C:\Windows\SYSTEM32\CRYPTBASE.dll
74720000-74771000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
74AC0000-74AE0000 C:\Windows\system32\IMM32.DLL
74EC0000-74F9D000 C:\Windows\SYSTEM32\MSCTF.dll
6F4E0000-6F51A000 C:\Windows\SYSTEM32\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
6EED0000-6EF1B000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
76760000-7690F000 C:\Windows\SYSTEM32\SETUPAPI.dll
75390000-753D6000 C:\Windows\SYSTEM32\CFGMGR32.dll
754B0000-754CE000 C:\Windows\SYSTEM32\DEVOBJ.dll
6EE90000-6EEC3000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
73F00000-73F75000 C:\Windows\SYSTEM32\shcore.dll
74A70000-74AB2000 C:\Windows\SYSTEM32\WINTRUST.dll
76A30000-76BB1000 C:\Windows\SYSTEM32\CRYPT32.dll
76ED0000-76EE2000 C:\Windows\SYSTEM32\MSASN1.dll
74150000-74348000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5\Comctl32.dll
76CE0000-76D54000 C:\Windows\SYSTEM32\clbcatq.dll
753E0000-7546B000 C:\Windows\SYSTEM32\OLEAUT32.dll
6F2C0000-6F30D000 C:\Windows\System32\MMDevApi.dll
6F430000-6F45B000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
6F6D0000-6F6EE000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
6F6A0000-6F6BB000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
6F410000-6F421000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
6EBD0000-6ECB7000 C:\Windows\SYSTEM32\nvumdshim.dll
5D6B0000-5E375000 C:\Windows\system32\nvwgf2um.dll
641C0000-64C6F000 C:\Windows\system32\igd10umd32.dll
66080000-66287000 C:\Windows\SYSTEM32\d3dcompiler_43.dll
6F260000-6F2B4000 C:\Windows\SYSTEM32\AUDIOSES.DLL
6F310000-6F34F000 C:\Windows\SYSTEM32\powrprof.dll
6A040000-6A16C000 C:\Program Files (x86)\OBS\DBGHELP.DLL

 

[KrackersMcgee]

The issue seems to lie with the way that MWO changes from windowed menu to fullscreen battles. I was able to stream Warthunder with no issues at all with OBS.