Bug Report Crash when using Audio Capture Device

[SylentBobNJ]

I've experienced the following crash when stopping a capture that includes audio from an input device:

Crash Log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 00007FFD13389E3A (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.2 (Build 9200)
CPU: AMD FX(tm)-8350 Eight-Core Processor   

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000002D9CE0F0C8 00007FFD13389E3A 00007FFCF13708E0 0000000000007530 0000002D9CE0F028 0000000000000000 kernelbase.dll!0x7ffd13389e3a
0000002D9CE0F0D0 00007FFCF13416B3 0000002D9EDE1000 00007FF7ED9AC728 0000002D9EDE1000 00007FFC00000002 obsapi.dll!OSTerminateThread+0x33
0000002D9CE0F100 00007FF7ED905E13 0000002D9CE0F2D0 0000000000000400 00000000014807A1 0000000000000000 obs.exe!OBS::Stop+0x163
0000002D9CE0F1A0 00007FF7ED903EF2 0000000000001389 0000000000000000 00000000002509F6 00007FFD11CDD450 obs.exe!OBS::StopRecording+0x22
0000002D9CE0F1D0 00007FF7ED92B85A 0000000000000000 0000000000000000 0000000000000070 FFFFFFFFFFFFFFFF obs.exe!OBS::OBSProc+0x8ba
0000002D9CE0F400 00007FFD13B12434 0000002D9D5964A0 00007FF7ED92AFA0 0000000000000111 0000000000060780 user32.dll!0x7ffd13b12434
0000002D9CE0F4C0 00007FFD13B3422F 0000000000000000 0000000000000000 0000000000001389 0000002D9D5964A0 user32.dll!Ordinal2540+0x12b
0000002D9CE0F550 00007FFD13B15191 0000002D9CF3BEB0 0000000054010001 0000000000000001 00007FFD15EBCB1F user32.dll!0x7ffd13b15191
0000002D9CE0F5B0 00007FFD10644B18 0000000000000202 0000002D9CE0F6A9 0000002D9CF3BEB0 0000000000000000 comctl32.dll!0x7ffd10644b18
0000002D9CE0F5F0 00007FFD10644AF3 0000002D9CE0F838 00007FF7ED61D000 0000002D9CE0F818 00007FFD13B13785 comctl32.dll!0x7ffd10644af3
0000002D9CE0F710 00007FFD13B12434 0000002D9D5A7A40 0000002D9CE0F9D8 00007FF7ED61D800 00007FFD105F4590 user32.dll!0x7ffd13b12434
0000002D9CE0F7D0 00007FFD13B12297 0000002D9EE00000 0000000000000000 0000000000000001 0000000000000000 user32.dll!0x7ffd13b12297
0000002D9CE0F850 00007FFD13B36FD7 000000000282074D 0000002D9CE0F9B0 0000002D9EE00000 0000002D9EE00000 user32.dll!0x7ffd13b36fd7
0000002D9CE0F8B0 00007FF7ED8F7CE9 0000000000000000 0000000000000001 00007FF7ED8D0000 0000000000000000 obs.exe!WinMain+0xa29
0000002D9CE0FE50 00007FF7ED96D8C0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
0000002D9CE0FE90 00007FFD136A16AD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd136a16ad
0000002D9CE0FEC0 00007FFD15E934A5 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd15e934a5

Video thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000002DAC75F3E8 00007FFD15EBAD4A 0000000000000001 00007FFCF132EC3A 0000002D9EDC2978 0003567E646C93E2 ntdll.dll!0x7ffd15ebad4a
0000002DAC75F3F0 00007FFD132B1148 0000000000000000 0003567E646C93E2 0003567E00000000 00000000000001BC kernelbase.dll!0x7ffd132b1148
0000002DAC75F490 00007FF7ED90BA00 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x1ab0
0000002DAC75F930 00007FF7ED908899 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
0000002DAC75F960 00007FFD136A16AD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd136a16ad
0000002DAC75F990 00007FFD15E934A5 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd15e934a5

Encode thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000002DAC65F988 00007FFD15EBB04A 0000002DAC65FA48 00007FFCF132EC3A 0000000000000000 0000000000000000 ntdll.dll!0x7ffd15ebb04a
0000002DAC65F990 00007FFD132B124A 000000000000000E 0000000000000000 0000000000000000 0000000000000000 kernelbase.dll!0x7ffd132b124a
0000002DAC65FA30 00007FF7ED90964C 0000000000000001 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeLoop+0x18c
0000002DAC65FB70 00007FF7ED908889 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
0000002DAC65FBA0 00007FFD136A16AD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd136a16ad
0000002DAC65FBD0 00007FFD15E934A5 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd15e934a5

List of loaded modules:
Base Address  Module
00007FF7ED8D0000-00007FF7EDA26000 E:\OBS\OBS.exe
00007FFD15E20000-00007FFD15FCA000 C:\WINDOWS\SYSTEM32\ntdll.dll
00007FFD136A0000-00007FFD137DA000 C:\WINDOWS\system32\KERNEL32.DLL
00007FFD132B0000-00007FFD133BF000 C:\WINDOWS\system32\KERNELBASE.dll
00007FFD11620000-00007FFD1162B000 C:\WINDOWS\SYSTEM32\AVRT.dll
00007FFD113B0000-00007FFD113D0000 C:\WINDOWS\SYSTEM32\dwmapi.dll
00007FFD10D30000-00007FFD10DAF000 C:\WINDOWS\SYSTEM32\dxgi.dll
00007FFD08C90000-00007FFD08CC3000 C:\WINDOWS\SYSTEM32\d3d10_1.dll
00007FFCF3400000-00007FFCF347F000 C:\WINDOWS\SYSTEM32\d3dx10_43.dll
00007FFD13D90000-00007FFD13DE8000 C:\WINDOWS\system32\WS2_32.dll
00007FFD0E560000-00007FFD0E589000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
00007FFD0D020000-00007FFD0D03F000 C:\WINDOWS\SYSTEM32\WINMM.dll
00007FFCF1310000-00007FFCF1540000 E:\OBS\OBSApi.dll
00007FFD14150000-00007FFD15570000 C:\WINDOWS\system32\SHELL32.dll
00007FFD07D10000-00007FFD07EA8000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17056_none_932f2645474c8242\gdiplus.dll
00007FFD0C4D0000-00007FFD0C595000 C:\WINDOWS\SYSTEM32\WINHTTP.dll
0000000067070000-0000000067210000 E:\OBS\libx264-142.dll
00007FFD11C70000-00007FFD11D91000 C:\WINDOWS\SYSTEM32\UxTheme.dll
00007FFD11F60000-00007FFD11F68000 C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll
00007FFD13B10000-00007FFD13C81000 C:\WINDOWS\system32\USER32.dll
00007FFD15CD0000-00007FFD15E14000 C:\WINDOWS\system32\GDI32.dll
00007FFD15B80000-00007FFD15C25000 C:\WINDOWS\system32\ADVAPI32.dll
00007FFD13840000-00007FFD139B8000 C:\WINDOWS\system32\ole32.dll
00007FFD137E0000-00007FFD13837000 C:\WINDOWS\SYSTEM32\sechost.dll
00007FFD13A30000-00007FFD13AD7000 C:\WINDOWS\system32\msvcrt.dll
00007FFD13F70000-00007FFD14146000 C:\WINDOWS\SYSTEM32\combase.dll
00007FFD08B90000-00007FFD08BEE000 C:\WINDOWS\SYSTEM32\d3d10_1core.dll
00007FFD0FB70000-00007FFD0FD78000 C:\WINDOWS\SYSTEM32\d3d11.dll
00007FFD15890000-00007FFD15899000 C:\WINDOWS\system32\NSI.dll
00007FFD15750000-00007FFD15887000 C:\WINDOWS\system32\RPCRT4.dll
00007FFD0E530000-00007FFD0E53A000 C:\WINDOWS\SYSTEM32\WINNSI.DLL
00007FFD0CFD0000-00007FFD0CFFA000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
00007FFD139C0000-00007FFD139C7000 C:\WINDOWS\system32\PSAPI.DLL
00007FFD13CD0000-00007FFD13D21000 C:\WINDOWS\system32\SHLWAPI.dll
00007FFD13650000-00007FFD1369A000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
00007FFD12010000-00007FFD12036000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
00007FFD13C90000-00007FFD13CC4000 C:\WINDOWS\system32\IMM32.DLL
00007FFD158A0000-00007FFD159D9000 C:\WINDOWS\system32\MSCTF.dll
00007FFD11580000-00007FFD1161F000 C:\WINDOWS\SYSTEM32\shcore.dll
00007FFD12060000-00007FFD1206A000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
00007FFD13060000-00007FFD1306A000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
00007FFD13000000-00007FFD13060000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
00007FFD105D0000-00007FFD1082A000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\Comctl32.dll
00007FFD13DF0000-00007FFD13E94000 C:\WINDOWS\SYSTEM32\clbcatq.dll
00007FFD10560000-00007FFD105C2000 C:\WINDOWS\System32\MMDevApi.dll
00007FFD08C50000-00007FFD08C8F000 E:\OBS\plugins\DShowPlugin.dll
00007FFD13EB0000-00007FFD13F67000 C:\WINDOWS\system32\OLEAUT32.dll
00007FFD04D80000-00007FFD04DB0000 E:\OBS\plugins\GraphicsCapture.dll
00007FFCF3500000-00007FFCF3526000 E:\OBS\plugins\NoiseGate.dll
00007FFCF3340000-00007FFCF3361000 E:\OBS\plugins\PSVPlugin.dll
00007FFCF2840000-00007FFCF2874000 E:\OBS\ObsNvenc.dll
00007FFD0FF60000-00007FFD100A4000 C:\WINDOWS\SYSTEM32\aticfx64.dll
00007FFD0FF20000-00007FFD0FF2A000 C:\WINDOWS\SYSTEM32\VERSION.dll
00007FFD11E90000-00007FFD11EB6000 C:\WINDOWS\SYSTEM32\atiuxp64.dll
00007FFD05FE0000-00007FFD06926000 C:\WINDOWS\SYSTEM32\atidxx64.dll
00007FFCED340000-00007FFCED5AF000 C:\WINDOWS\SYSTEM32\d3dcompiler_43.dll
00007FFD02C30000-00007FFD02CA6000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
00007FFD13130000-00007FFD13175000 C:\WINDOWS\SYSTEM32\powrprof.dll
00007FFCED1D0000-00007FFCED340000 E:\OBS\DBGHELP.DLL

This was using MP3 as the codec, but it happens with AAC as well.

DMP Attached. OBS Log to follow.

Thank you for any help you can provide!

-SB

 

[SylentBobNJ]

OBS Log:

19:19:14: No Intel graphics adapter visible in QSVHelper.exe, Optimus problem?
19:19:14: Failed loading CUDA dll
19:19:24: Open Broadcaster Software v0.625b - 64bit (　^ω^)
19:19:24: -------------------------------
19:19:24: CPU Name: AMD FX(tm)-8350 Eight-Core Processor
19:19:24: CPU Speed: 4018MHz
19:19:24: Physical Memory:  8152MB Total, 5383MB Free
19:19:24: stepping id: 0, model 2, family 21, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
19:19:24: monitor 1: pos={0, 0}, size={1680, 1050}
19:19:24: Windows Version: 6.2 Build 9200
19:19:24: Aero is Enabled
19:19:24: -------------------------------
19:19:24: OBS Modules:
19:19:24: Base Address  Module
19:19:24: 00000000ED8D0000 OBS.exe
19:19:24: 00000000F1310000 OBSApi.dll
19:19:24: 0000000008C50000 DShowPlugin.dll
19:19:24: 0000000004D80000 GraphicsCapture.dll
19:19:24: 00000000F3500000 NoiseGate.dll
19:19:24: 00000000F3340000 PSVPlugin.dll
19:19:24: ------------------------------------------
19:19:24: Adapter 1
19:19:24:  Video Adapter: AMD Radeon HD 6700 Series
19:19:24:  Video Adapter Dedicated Video Memory: 1063071744
19:19:24:  Video Adapter Shared System Memory: 4026531840
19:19:24:  Video Adapter Output 1: pos={0, 0}, size={1680, 1050}, attached=true
19:19:24: =====Stream Start: 2014-08-24, 19:19:24===============================================
19:19:24:  Multithreaded optimizations: On
19:19:24:  Base resolution: 1120x700
19:19:24:  Output resolution: 1120x700
19:19:24: ------------------------------------------
19:19:24: Loading up D3D10 on AMD Radeon HD 6700 Series (Adapter 1)...
19:19:25: ------------------------------------------
19:19:25: Audio Format: 44100 Hz
19:19:25: ------------------------------------------
19:19:25: Audio Channels: 2 Ch
19:19:25: Playback device Default
19:19:25: ------------------------------------------
19:19:25: Using desktop audio input: Headphones (SB240 Stereo)
19:19:25: Global Audio time adjust: 0
19:19:25: ------------------------------------------
19:19:25: Using auxilary audio input: Headset (SB240 Hands-Free)
19:19:25: Mic time offset: 0
19:19:25: ------------------------------------------
19:19:25: Audio Encoding: MP3
19:19:25:  bitrate: 128
19:19:25: Using Monitor Capture
19:19:25: Scene buffering time set to 700
19:19:25: ------------------------------------------
19:19:25: Video Encoding: x264
19:19:25:  fps: 30
19:19:25:  width: 1120, height: 700
19:19:25:  preset: veryfast
19:19:25:  profile: high
19:19:25:  keyint: 250
19:19:25:  CBR: yes
19:19:25:  CFR: yes
19:19:25:  max bitrate: 1000
19:19:25:  buffer size: 1000
19:19:25: ------------------------------------------
19:20:02: WARNING: Forcibly terminating a thread after 30000 ms timeout!

 

[Lain]

What specific device?

 

[SylentBobNJ]

Jim,

Thanks for the quick reply. Not sure what you're looking for: the sound card is a Realtek integrated sound card and the input device is an SB240 bluetooth headset.

Let me know if you need any other, more detailed, information. I can run a Belarc or something like that.

Thanks again!

-SB

 

[SylentBobNJ]

Jim,

Just following up, it's been several days since I replied. Please let me know if you need any additional information.

Thanks!

-SB