Bug Report Crash OBS 0.638 Beta after 1-2h

[Paul Usul Fluegel]

Hi,

First off love the software! and wish you the best of luck with the multiplatform version.

Obs crashes every time I stream with it. The first time is usually after an hour or two of streaming and then if I start up again it's a lot shorter and after that I loose track. Today I just gave up after the second try and thought hey I'll post :)

I think/hope I added the correct log. There isn't one for around the time I started streaming only at crash time, guessing because it touched it when crashing. I can easily supply any additional info.

I have recently update my nvidia drivers and manually(nvidia control panel) set obs to use my main card, even though the log makes it look like it's using the other.

I can't find any way to easily reproduce the bug other than streaming for a prolonged amount of time, I could set up an alt channel and stream when going to bed if that would help next patch.

In the scene I have setup.

• Window capture(Nvidia card) - inner window - main alert(subalert) - color key
• Text
• Video capture device - ASUS USB2.0 Webcam
• Monitor Capture

I also record locally when streaming and the last 2 files from today are 1.33 GB (1,434,451,968 bytes) and 75.0 MB (78,643,200 bytes). I can't open either with mpc or vlc and I don't have gspot on this comp.

Probably an overkill report, hope some of it is useful :P I also have 7 other minidumps should I post them as well?

OBS has encountered an unhandled exception and has terminated. 

This crash appears to have occured in the 'c:\windows\system32\igd10umd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5DC64454 (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.638b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
15D9F340 5DC64454 05478100 00000003 15D9F42C 02CD44F8 igd10umd32.dll!0x5dc64454
15D9F35C 5DEB4E5B 02F78E38 00000000 02F72C78 00000028 igd10umd32.dll!0x5deb4e5b
15D9F380 5DE51E0B 02F599EC 02F72C78 00000001 02F599EC igd10umd32.dll!0x5de51e0b
15D9F3C4 5DE6C6FB 02F599EC 15D9F494 00000000 02F587C8 igd10umd32.dll!0x5de6c6fb
15D9F408 5DE70FBF 02F599EC 02F6DD2C 00000000 00000000 igd10umd32.dll!0x5de70fbf
15D9F524 5DE703C4 02F599EC 02F6DD2C 00000000 00000000 igd10umd32.dll!0x5de703c4
15D9F570 5DE57B97 02F6DD2C 00000000 00000000 00000000 igd10umd32.dll!0x5de57b97
15D9F5B8 5DE4DFD7 0275AD90 02DE8E10 00000000 00000000 igd10umd32.dll!0x5de4dfd7
15D9F5FC 70CA133E 02DE8E10 00000000 00000000 00000000 nvumdshim.dll!0x70ca133e
15D9F62C 70C9F795 0271B1D0 00000000 02D30078 00000000 nvumdshim.dll!0x70c9f795
15D9F690 70C9C916 0271B1D0 00000000 00000000 00000000 nvumdshim.dll!0x70c9c916
15D9F700 70C9EEAF 00D9F76C DAF143C9 02743EA0 0815E4A8 nvumdshim.dll!0x70c9eeaf
15D9F748 634E0D45 0815E5AC 00000000 083980B8 00000000 d3d11.dll!0x634e0d45
15D9F794 634EE0E2 0815E4A8 00000000 00000000 DA178E65 d3d11.dll!0x634ee0e2
15D9F7B4 63BC0141 02743EA0 02196B00 02196B00 00000000 dxgi.dll!0x63bc0141
15D9F80C 0024D5D5 00000000 02196B00 00000003 15D9F8E8 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x185
15D9F888 002558AB 026DE9E0 00000003 02E29A08 00A1FDF1 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x1b
15D9F8D0 00255A9C 026A0000 637EC830 0027DD08 00000000 obs.exe!DesktopImageSource::Preprocess+0x2c
15D9FB64 637E5858 00000000 00000000 00000000 01000001 obsapi.dll!Scene::Preprocess+0x28
15D9FB70 0027DD08 753086E3 00000000 15D9FF00 77D0BE19 obs.exe!OBS::MainCaptureLoop+0xaf8
15D9FEB4 0027BB35 00000000 15D9FF00 77D0BE19 00000000 obs.exe!OBS::MainCaptureThread+0x5
15D9FEB8 753086E3 00000000 CE5B869D 00000000 00000000 kernel32.dll!0x753086e3
15D9FEC4 77D0BE19 0027BB30 00000000 FFFFFFFF 77D81DD1 ntdll.dll!0x77d0be19
15D9FF08 77D0BDEC 0027BB30 00000000 00000000 00000000 ntdll.dll!0x77d0bdec

A minidump was saved to C:\Users\admin\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-11-27_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
[code]

 

[Paul Usul Fluegel]

Update on this problem.

I tried updating my nvidia drivers, didn't help.

I uninstalled and deleted my custom/oem intel gfx driver and manually updated them with the intel ones, set up a simple stream and after 4 hours 30 minutes seems to be working. Simple test but confident in trying it live now.

Something I have noticed is that the first time I record it uses the wrong adapter, stopping and recording again it chooses the correct one. If you are having this problem be aware of this.

18:43:24: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
... nothing changed ..
19:05:59: Loading up D3D10 on NVIDIA GeForce GT 635M (Adapter 1)...