Bug Report Crash Log d3d11.dll

[ANBUCyrus]

I was streaming for a good 2.5 hours with no issues before it crashed. Any thoughts?
Thanks!

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\d3d11.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FEF21B4972 (c:\windows\system32\d3d11.dll)
OBS version: Open Broadcaster Software v0.592b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000001020F1C0 000007FEF21B4972 0000000000000000 0000000003B27FB0 000000000617D7B8 000007FEF21D5968 d3d11.dll!0x7fef21b4972
000000001020F210 000007FEF21A0ADD 000000000617DD28 0000000001ED0C00 00000000061C7B60 000000000617DD88 d3d11.dll!0x7fef21a0add
000000001020F240 000007FEF21CF8A0 0000000001ED0C00 0000000000000000 0000000000000005 0000000000000004 d3d11.dll!0x7fef21cf8a0
000000001020F270 000007FEF21CF46F 00000000061C7B60 00000000061C7B00 0000000001ED5801 000000000617DD01 d3d11.dll!0x7fef21cf46f
000000001020F2C0 000007FEF219A4C3 000000000617DD88 FFFFFFFFFFFFFFFE 0000000000000002 000007FEF21A5A78 d3d11.dll!0x7fef219a4c3
000000001020F2F0 000007FEF21B08F7 3FC76A1D9146BE31 0000000000000000 000000003F800000 0000000000000000 d3d11.dll!0x7fef21b08f7
000000001020F320 000007FEF21A196D 0000000000000001 000000000617DD28 000000003F800000 0000000000000000 d3d11.dll!0x7fef21a196d
000000001020F350 000007FEF21D1657 0000000003C17A98 0000000001ED5800 0000000001ED0C00 000000000617DD28 d3d11.dll!0x7fef21d1657
000000001020F380 000007FEF21D92D5 0000000000266880 000007FEEE0EB2DA 000000000617D770 0000000345007000 d3d11.dll!0x7fef21d92d5
000000001020F3E0 000000013FC4E0E5 0000000000266880 0000000000266880 0000172D372B2301 00000000061D0F58 obs.exe!D3D10System::LoadPixelShader+0x35
000000001020F450 000007FEF3016C92 0000000000000001 0000000000266880 0000000000000000 000000001020F5C0 dshowplugin.dll!DeviceSource::Render+0x572
000000001020F590 000007FEEE0E40A7 3EACCCCD3EACD3B7 0000172D372B2301 3EACCCCD3EACD3B7 000000000000015C obsapi.dll!Scene::Render+0x247
000000001020F6D0 000000013FC76C1C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xd1c
000000001020FB50 000000013FC74949 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000001020FB80 0000000076E5652D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x76e5652d
000000001020FBB0 0000000076F8C541 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x76f8c541

A minidump was saved to C:\Users\Red\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-01-18_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module

 

[Lain]

Strange, do you know what you did before this issue happened? Also thank you so much for the dump file, it's really nice when people include that.

 

[ANBUCyrus]

I was streaming console games with my Intensity Pro + my webcam and I think the only other program open was Chrome. The same crash happened again tonight but this time it crashed after only ~20 minutes. In both instances I was not actively using my PC.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\d3d11.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FEF3A04972 (c:\windows\system32\d3d11.dll)
OBS version: Open Broadcaster Software v0.592b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000000FB9F0A0 000007FEF3A04972 0000000000000000 00000000066CC440 00000000067AE7D8 000007FEF3A25968 d3d11.dll!0x7fef3a04972
000000000FB9F0F0 000007FEF39F0ADD 00000000067AED48 0000000000540C00 0000000006754450 00000000067AEDA8 d3d11.dll!0x7fef39f0add
000000000FB9F120 000007FEF3A1F8A0 0000000000540C00 0000000000000000 0000000000000005 0000000000000004 d3d11.dll!0x7fef3a1f8a0
000000000FB9F150 000007FEF3A1F46F 0000000006754450 0000000006754400 0000000000545401 00000000067AED01 d3d11.dll!0x7fef3a1f46f
000000000FB9F1A0 000007FEF39EA4C3 00000000067AEDA8 FFFFFFFFFFFFFFFE 0000000000000002 000007FEF39F5A78 d3d11.dll!0x7fef39ea4c3
000000000FB9F1D0 000007FEF3A008F7 3FD4428F2CEA58DD 0000000000000000 000000003F800000 0000000000000000 d3d11.dll!0x7fef3a008f7
000000000FB9F200 000007FEF39F196D 0000000000000001 00000000067AED48 000000003F800000 0000000000000000 d3d11.dll!0x7fef39f196d
000000000FB9F230 000007FEF3A21657 00000000068D83D8 0000000000545400 0000000000540C00 00000000067AED48 d3d11.dll!0x7fef3a21657
000000000FB9F260 000007FEF3A292D5 00000000004F7300 000007FEEC88B2DA 00000000067AE790 0000000344FEC000 d3d11.dll!0x7fef3a292d5
000000000FB9F2C0 000000013F55E0E5 00000000004F7300 00000000004F7300 00001F9A0738FF01 000000000675D848 obs.exe!D3D10System::LoadPixelShader+0x35
000000000FB9F330 000007FEF7FA6C92 0000000000000001 00000000004F7300 0000000000000000 000000000FB9F4A0 dshowplugin.dll!DeviceSource::Render+0x572
000000000FB9F470 000007FEEC8840A7 3EACCCCD3EACD3B7 00001F9A0738FF01 3EACCCCD3EACD3B7 000000000000015C obsapi.dll!Scene::Render+0x247
000000000FB9F5B0 000000013F586C1C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xd1c
000000000FB9FA30 000000013F584949 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000000FB9FA60 00000000777F652D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x777f652d
000000000FB9FA90 000000007792C541 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7792c541

A minidump was saved to C:\Users\Red\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-01-19_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module

 

[Lain]

Hm, could you try deleting %appdata%\obs\shaderCache ? Though I don't think it'll make much of a difference in this case. I actually haven't really seen this before.

Also, could you try the latest test build as well?

 

[ANBUCyrus]

I checked out the shaderCache folder and I noticed that there are cache files for deinterlacing. I am currently using Linear 2x so I wonder if that has something to do with it.

I'll delete the cache and try the test build to see if that fixes it.
Thanks!