Bug Report Could not get DXGI adapter

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Narzack

New Member
Whenever I try either preview or start streaming, I get an error that says Could Not Get DXGI Adapter. After that, it immediately closes. Anyone else come across this one? What does it mean?

Code: 
Open Broadcaster Software v0.50b - 64bit (　^ω^)
-------------------------------
CPU Name: AMD Phenom(tm) II X4 B50 Processor
CPU Speed: 3114MHz
Physical Memory:  8190MB Total, 5106MB Free
stepping id: 2, model 4, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
monitor 1: pos={0, 0}, size={1600, 900}
Windows Version: 6.1 Build 7601 S
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 6800 Series
  Video Adapter Dedicated Video Memory: 1057300480
  Video Adapter Shared System Memory: 4025741312
=====Stream Start: 2013-04-24, 22:15:36===============================================
  Multithreaded optimizations: On
  Base resolution: 1600x900
  Output resolution: 1064x600
------------------------------------------

Error: Could not get DXGI adapter
 
K

kordo

New Member
same problem here.

And the soft recognize no video devices. Don't know what to do,
a bit of help would be much appreciated.

:)
K
 
R

R1CH

Forum Admin
Developer
This probably means your DirectX install is damaged or modified in some way, as this should never happen on a correctly configured DirectX.
 
N

Narzack

New Member
How would I repair my Directx install? It's weird, because it only happens on builds past .42, which I can use with no problem.
 
K

kordo

New Member
Hi R1CH

Do you mean apps/overlays like Fraps or Manycam should not be running with OBS?

And same question as Narzack. How to repair properly the DX install? (I tried updates w/o success!)
 
V

Voxletum

Member
FRAPS should not be running (or open, showing the counter) at the same time. FRAPS also hooks into the game to display the counter in the same-ish manner as OBS, which can cause problems when they're both trying to do it at the same time.
 
N

Narzack

New Member
I used the AMD cleanup utility, then rebooted, then ran the latest Catalyst drivers- beta 13.6. and OBS seems to be working properly.
 
M

Maxtorm

New Member
I'm using Windows 7 and a Radeon R7 240 I just set up. I'm having the same issue. would I be able to fix it the same way?
 
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