Bug Report Can't stream.

[Chulocore]

Hey guys, I wanna know why when I try to stream a LOL game my OBS crash and my videos dont rec well. On Twitch page it seems like the streaming continues but it not.

 

[dodgepong]

OBS crashes? Can you post a crash log?

 

[Chulocore]

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\syswow64\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 75863226 (c:\windows\syswow64\kernelbase.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8120 Eight-Core Processor

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
002EEB68 75863226 000002F8 00002710 00000000 0031BA00 kernelbase.dll!0x75863226
002EEB78 008687F9 00340000 002EF010 00862DD6 00000001 obs.exe!RTMPPublisher::~RTMPPublisher+0x109
002EEFC8 008684AB 00000001 00000000 00864B20 00000822 obs.exe!RTMPPublisher::`vector deleting destructor'+0xb
002EEFD4 00862DD6 00000000 002EF040 00836D0A 00000822 obs.exe!OBS::Stop+0x216
002EF018 00864B66 00000822 00000000 00000001 00000001 obs.exe!OBS::StopStreamHotkey+0x46
002EF024 00836D0A 00000001 00000001 00000000 00881950 obs.exe!OBS::CallHotkey+0x6a
002EF048 008837CC 00020B4E 00000402 00000001 00000001 obs.exe!OBS::OBSProc+0x1e7c
002EF170 756362FA 00881950 00020B4E 00000402 00000001 user32.dll!0x756362fa
002EF19C 75636D3A 00000000 00881950 00020B4E 00000402 user32.dll!0x75636d3a
002EF214 756377C4 00881950 00000000 002EF2A8 7565C81F user32.dll!0x756377c4
002EF274 7563788A 002EF344 00010A45 756378E2 75637809 user32.dll!0x7563788a
002EF284 7565C81F 00020B4E 00000000 00000000 00000001 user32.dll!0x7565c81f
002EF2B0 00856000 00810000 00000000 0067263D 00000001 obs.exe!WinMain+0x8d0
002EF778 0089ECFA FFFDE000 002EF808 779D9F72 FFFDE000 obs.exe!__tmainCRTStartup+0xfd
002EF7C4 7670338A FFFDE000 778685BC 00000000 00000000 kernel32.dll!0x7670338a
002EF7D0 779D9F72 0089EBF3 FFFDE000 00000000 00000000 ntdll.dll!0x779d9f72
002EF810 779D9F45 0089EBF3 FFFDE000 00000000 00000000 ntdll.dll!0x779d9f45

A minidump was saved to C:\Users\CamiloPC\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-06-22_3.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[dodgepong]

Can you a normal OBS log too? (Here's how)

 

[7hephoeniX]

I have been having this same problem last 2 days since I did an update for OBS.

 

[R1CH]

7hephoeniX, you're having a different problem. Please create your own thread with details and logs.

Chulocore, can you include the .dmp file as well as your normal OBS log?

 

[Chulocore]

00:30:43: No Intel graphics adapter visible in QSVHelper.exe, Optimus problem?
00:30:43: CUDA loaded successfully
00:30:43: 1 CUDA capable devices found
00:30:43: [ GPU #0 - < GeForce GTX 650 > has Compute SM 3.0, NVENC Available ]
00:31:57: Open Broadcaster Software v0.624b - 32bit (´・ω・｀)
00:31:57: -------------------------------
00:31:57: CPU Name: AMD FX(tm)-8120 Eight-Core Processor
00:31:57: CPU Speed: 3120MHz
00:31:57: Physical Memory:  4095MB Total, 4095MB Free
00:31:57: stepping id: 2, model 1, family 21, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
00:31:57: monitor 1: pos={0, 0}, size={1920, 1080}
00:31:57: monitor 2: pos={-1366, 116}, size={1366, 768}
00:31:57: Windows Version: 6.1 Build 7601 S
00:31:57: Aero is Enabled
00:31:57: -------------------------------
00:31:57: OBS Modules:
00:31:57: Base Address     Module
00:31:57: 01020000         OBS.exe
00:31:57: 58050000         OBSApi.dll
00:31:57: 58730000         DShowPlugin.dll
00:31:57: 583E0000         GraphicsCapture.dll
00:31:57: 58020000         NoiseGate.dll
00:31:57: 58830000         PSVPlugin.dll
00:31:57: ------------------------------------------
00:31:57: Adapter 1
00:31:57:   Video Adapter: NVIDIA GeForce GTX 650
00:31:57:   Video Adapter Dedicated Video Memory: 2087387136
00:31:57:   Video Adapter Shared System Memory: 2147807232
00:31:57:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
00:31:57:   Video Adapter Output 2: pos={-1366, 116}, size={1366, 768}, attached=true
00:33:36: =====Stream Start: 2014-06-11, 00:33:36===============================================
00:33:36:   Multithreaded optimizations: On
00:33:36:   Base resolution: 1920x1080
00:33:36:   Output resolution: 1920x1080
00:33:36: ------------------------------------------
00:33:36: Loading up D3D10 on NVIDIA GeForce GTX 650 (Adapter 1)...
00:33:37: ------------------------------------------
00:33:37: Audio Format: 48000 Hz
00:33:37: ------------------------------------------
00:33:37: Audio Channels: 2 Ch
00:33:37: Playback device Default
00:33:37: ------------------------------------------
00:33:37: Using desktop audio input: SAMSUNG-4 (NVIDIA High Definition Audio)
00:33:37: Global Audio time adjust: 0
00:33:37: ------------------------------------------
00:33:37: Using auxilary audio input: Micrófono (Dispositivo de High Definition Audio)
00:33:37: Mic time offset: 0
00:33:37: ------------------------------------------
00:33:37: Audio Encoding: AAC
00:33:37:     bitrate: 128
00:33:37: Scene buffering time set to 700
00:33:37: ------------------------------------------
00:33:37: Video Encoding: x264
00:33:37:     fps: 30
00:33:37:     width: 1920, height: 1080
00:33:37:     preset: veryfast
00:33:37:     profile: high
00:33:37:     keyint: 250
00:33:37:     CBR: yes
00:33:37:     CFR: yes
00:33:37:     max bitrate: 1000
00:33:37:     buffer size: 1000
00:33:37: ------------------------------------------
00:33:56: Total frames encoded: 551, total frames duplicated: 1 (0.18%)
00:33:56: Total frames rendered: 555, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
00:33:56:
00:33:56: Profiler time results:
00:33:56:
00:33:56: ==============================================================
00:33:56: video thread frame - [100%] [avg time: 1.239 ms] [children: 13.6%] [unaccounted: 86.4%]
00:33:56: | scene->Preprocess - [0.0807%] [avg time: 0.001 ms]
00:33:56: | GPU download and conversion - [13.5%] [avg time: 0.167 ms] [children: 10.4%] [unaccounted: 3.07%]
00:33:56: | | flush - [7.91%] [avg time: 0.098 ms]
00:33:56: | | CopyResource - [2.1%] [avg time: 0.026 ms]
00:33:56: | | conversion to 4:2:0 - [0.404%] [avg time: 0.005 ms]
00:33:56: Convert444Threads - [100%] [avg time: 1.422 ms] [children: 99.4%] [unaccounted: 0.563%]
00:33:56: | Convert444toNV12 - [99.4%] [avg time: 1.414 ms]
00:33:56: encoder thread frame - [100%] [avg time: 2.575 ms] [children: 0.117%] [unaccounted: 99.9%]
00:33:56: | sending stuff out - [0.117%] [avg time: 0.003 ms]
00:33:56: ==============================================================
00:33:56:
00:33:56:
00:33:56: Profiler CPU results:
00:33:56:
00:33:56: ==============================================================
00:33:56: video thread frame - [cpu time: avg 0.702 ms, total 390.002 ms] [avg calls per frame: 1]
00:33:56: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: Convert444Threads - [cpu time: avg 1.307 ms, total 1388.41 ms] [avg calls per frame: 2]
00:33:56: | Convert444toNV12 - [cpu time: avg 1.307 ms, total 1388.41 ms] [avg calls per frame: 2]
00:33:56: encoder thread frame - [cpu time: avg 2.03 ms, total 1076.41 ms] [avg calls per frame: 1]
00:33:56: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:33:56: ==============================================================
00:33:56:
00:33:56: =====Stream End: 2014-06-11, 00:33:56=================================================

 

[Chulocore]

Here's the dmp file :)

 

[R1CH]

Could you try reproducing this with the latest version of OBS? Unfortunately my dump analysis environment is only set up to handle dumps from 0.625b.

 

[Chulocore]

OBS Log Analyzer
Slower preset in use

You have changed the default preset to llhq. Using slower presets can result in late frames and high CPU usage / low FPS. You should only change the preset if you are sure you have the CPU power to spare.

Wireless detected

You appear to be streaming over a wireless connection. While this can be OK, keep in mind that interference from other radio sources or obstacles can cause your connection to momentarily stall, resulting in dropped frames or disconnects. A wired connection is strongly recommended for a reliable stream.

Connection stalls detected

Your connection is stalling while sending data. This can result in frame drops, stream freezes and disconnects. Try changing the server you are streaming to, or lowering your bitrate

3 issues found (1 major, 2 minor).

 

[Lain]

Well what he was asking is if you could replicate the crash with the latest version, and give us a dump file from that instead

 

[Chulocore]

How can I do that?

 

[dodgepong]

You said in your top post that OBS crashes when you try to stream LoL. Does it still crash when you do that?

 

[Chulocore]

That happens after the last update of the program but before the update it was working fine.

 

[dodgepong]

What R1CH was asking for was a crash dump from the latest version of OBS, since the crash dump you posted was from an older version of OBS. Can you post a brand new crash dump?

 

[Chulocore]

Here is the dump file from the new OBs version.