Bug Report Black screen with Game Capture

Themistoklis · Feb 15, 2014

Hey all, I have this problem where i get a black screen in my stream preview.
I wish to stream osu! gameplay, i have read on what to do in the situation of a black screen and did what was told to fix the issue but still i get a black screen. I want to have Aero closed and have it in 'Game Capture' mode, because both window and monitor capture bring down my frames significantly even with my very strong computer. If someone could please tell me how to fix the black screen issue with game capture mode i would be most grateful.
Thanks
Themistoklis -

dodgepong · Feb 15, 2014

Can you post your log? http://obsproject.com/forum/viewtopic.php?f=6&t=97

dacoder · Feb 16, 2014

I found this issue too, and found later on: that Game Capture in its entirety is gone! Vanished! :o

A restart fixed the issue.

Themistoklis · Feb 17, 2014

dodgepong said:
Can you post your log? http://obsproject.com/forum/viewtopic.php?f=6&t=97

Here they are :) Thanks for the reply
I hope that works

Fased · Feb 18, 2014

I'm having the same issue when I try and stream LoL, my image backround comes up perfectly, but anything I try and bring up with Game Capture won't appear, reguardless of what it is.

Code:

00:16:38: Open Broadcaster Software v0.611b - 32bit (´・ω・｀)
00:16:38: -------------------------------
00:16:38: CPU Name: AMD A8-5500 APU with Radeon(tm) HD Graphics
00:16:38: CPU Speed: 3200MHz
00:16:38: Physical Memory:  4095MB Total, 4095MB Free
00:16:38: stepping id: 1, model 16, family 21, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 4, total cores 2
00:16:38: monitor 1: pos={0, 0}, size={1680, 1050}
00:16:38: Windows Version: 6.2 Build 9200 
00:16:38: Aero is Enabled
00:16:38: -------------------------------
00:16:38: OBS Modules:
00:16:38: Base Address     Module
00:16:38: 01240000         OBS.exe
00:16:38: 57AB0000         OBSApi.dll
00:16:38: 5C410000         DShowPlugin.dll
00:16:38: 5D670000         GraphicsCapture.dll
00:16:38: 58160000         NoiseGate.dll
00:16:38: 58140000         PSVPlugin.dll
00:16:38: ------------------------------------------
00:16:38: Adapter 1
00:16:38:   Video Adapter: AMD Radeon HD 7400M Series
00:16:38:   Video Adapter Dedicated Video Memory: 1061363712
00:16:38:   Video Adapter Shared System Memory: 3233538048
00:16:38:   Video Adapter Output 1: pos={0, 0}, size={1680, 1050}, attached=true
00:16:38: ------------------------------------------
00:16:38: Adapter 2
00:16:38:   Video Adapter: AMD Radeon HD 7560D
00:16:38:   Video Adapter Dedicated Video Memory: 522162176
00:16:38:   Video Adapter Shared System Memory: 3740053504
00:16:38: =====Stream Start: 2014-02-18, 00:16:38===============================================
00:16:38:   Multithreaded optimizations: On
00:16:38:   Base resolution: 1680x1050
00:16:38:   Output resolution: 744x466
00:16:38: ------------------------------------------
00:16:38: Loading up D3D10 on AMD Radeon HD 7560D (Adapter 2)...
00:16:38: ------------------------------------------
00:16:38: Audio Format: 48000hz
00:16:38: Playback device Default
00:16:38: ------------------------------------------
00:16:38: Using desktop audio input: Speakers (Realtek High Definition Audio)
00:16:38: ------------------------------------------
00:16:38: Using auxilary audio input: Microphone (Realtek High Definition Audio)
00:16:38: ------------------------------------------
00:16:38: Audio Encoding: AAC
00:16:38:     bitrate: 128
00:16:38: Using graphics capture
00:16:38: Using bitmap image
00:16:38: Scene buffering time set to 400
00:16:38: ------------------------------------------
00:16:38: Video Encoding: x264
00:16:38:     fps: 30
00:16:38:     width: 744, height: 466
00:16:38:     preset: veryfast
00:16:38:     profile: main
00:16:38:     keyint: 60
00:16:38:     CBR: yes
00:16:38:     CFR: no
00:16:38:     max bitrate: 1500
00:16:38:     buffer size: 2500
00:16:38: ------------------------------------------
00:16:42: Total frames encoded: 108, total frames duplicated: 0 (0.00%)
00:16:42: Total frames rendered: 112, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
00:16:42: 
00:16:42: Profiler time results:
00:16:42: 
00:16:42: ==============================================================
00:16:42: video thread frame - [100%] [avg time: 0.902 ms] [children: 12.7%] [unaccounted: 87.3%]
00:16:42: | scene->Preprocess - [0.222%] [avg time: 0.002 ms]
00:16:42: | GPU download and conversion - [12.5%] [avg time: 0.113 ms] [children: 10.6%] [unaccounted: 1.88%]
00:16:42: | | flush - [8.87%] [avg time: 0.08 ms]
00:16:42: | | CopyResource - [1.44%] [avg time: 0.013 ms]
00:16:42: | | conversion to 4:2:0 - [0.333%] [avg time: 0.003 ms]
00:16:42: Convert444Thread - [100%] [avg time: 0.407 ms] [children: 98%] [unaccounted: 1.97%]
00:16:42: | Convert444toNV12 - [98%] [avg time: 0.399 ms]
00:16:42: encoder thread frame - [100%] [avg time: 0.896 ms] [children: 0.335%] [unaccounted: 99.7%]
00:16:42: | sending stuff out - [0.335%] [avg time: 0.003 ms]
00:16:42: ==============================================================
00:16:42: 
00:16:42: 
00:16:42: Profiler CPU results:
00:16:42: 
00:16:42: ==============================================================
00:16:42: video thread frame - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: Convert444Thread - [cpu time: avg 0.321 ms, total 31.2 ms] [avg calls per frame: 1]
00:16:42: | Convert444toNV12 - [cpu time: avg 0.321 ms, total 31.2 ms] [avg calls per frame: 1]
00:16:42: encoder thread frame - [cpu time: avg 0.162 ms, total 15.6 ms] [avg calls per frame: 1]
00:16:42: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:16:42: ==============================================================
00:16:42: 
00:16:42: =====Stream End: 2014-02-18, 00:16:42=================================================
00:20:05: =====Stream Start: 2014-02-18, 00:20:05===============================================
00:20:05:   Multithreaded optimizations: On
00:20:05:   Base resolution: 1680x1050
00:20:05:   Output resolution: 744x466
00:20:05: ------------------------------------------
00:20:05: Loading up D3D10 on AMD Radeon HD 7560D (Adapter 2)...
00:20:05: ------------------------------------------
00:20:05: Audio Format: 48000hz
00:20:05: Playback device Default
00:20:05: ------------------------------------------
00:20:05: Using desktop audio input: Speakers (Realtek High Definition Audio)
00:20:05: ------------------------------------------
00:20:05: Using auxilary audio input: Microphone (Realtek High Definition Audio)
00:20:05: ------------------------------------------
00:20:05: Audio Encoding: AAC
00:20:05:     bitrate: 128
00:20:05: Using graphics capture
00:20:06: Using bitmap image
00:20:06: Scene buffering time set to 400
00:20:06: ------------------------------------------
00:20:06: Video Encoding: x264
00:20:06:     fps: 30
00:20:06:     width: 744, height: 466
00:20:06:     preset: veryfast
00:20:06:     profile: main
00:20:06:     keyint: 60
00:20:06:     CBR: yes
00:20:06:     CFR: no
00:20:06:     max bitrate: 1500
00:20:06:     buffer size: 2500
00:20:06: ------------------------------------------
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
00:20:18: Using graphics capture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
00:20:31: Using bitmap image
00:20:41: Total frames encoded: 1046, total frames duplicated: 0 (0.00%)
00:20:41: Total frames rendered: 1051, number of late frames: 1 (0.10%) (it's okay for some frames to be late)
00:20:41: 
00:20:41: Profiler time results:
00:20:41: 
00:20:41: ==============================================================
00:20:41: video thread frame - [100%] [avg time: 0.575 ms] [children: 18.6%] [unaccounted: 81.4%]
00:20:41: | scene->Preprocess - [0.348%] [avg time: 0.002 ms]
00:20:41: | GPU download and conversion - [18.3%] [avg time: 0.105 ms] [children: 15%] [unaccounted: 3.3%]
00:20:41: | | flush - [12%] [avg time: 0.069 ms]
00:20:41: | | CopyResource - [2.43%] [avg time: 0.014 ms]
00:20:41: | | conversion to 4:2:0 - [0.522%] [avg time: 0.003 ms]
00:20:41: Convert444Thread - [100%] [avg time: 0.402 ms] [children: 97.5%] [unaccounted: 2.49%]
00:20:41: | Convert444toNV12 - [97.5%] [avg time: 0.392 ms]
00:20:41: encoder thread frame - [100%] [avg time: 0.752 ms] [children: 0.399%] [unaccounted: 99.6%]
00:20:41: | sending stuff out - [0.399%] [avg time: 0.003 ms]
00:20:41: ==============================================================
00:20:41: 
00:20:41: 
00:20:41: Profiler CPU results:
00:20:41: 
00:20:41: ==============================================================
00:20:41: video thread frame - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:20:41: Convert444Thread - [cpu time: avg 0.135 ms, total 140.4 ms] [avg calls per frame: 1]
00:20:41: | Convert444toNV12 - [cpu time: avg 0.135 ms, total 140.4 ms] [avg calls per frame: 1]
00:20:41: encoder thread frame - [cpu time: avg 0.12 ms, total 124.8 ms] [avg calls per frame: 1]
00:20:41: | sending stuff out - [cpu time: avg 0.015 ms, total 15.6 ms] [avg calls per frame: 1]
00:20:41: ==============================================================
00:20:41: 
00:20:41: =====Stream End: 2014-02-18, 00:20:41=================================================
00:21:02: =====Stream Start: 2014-02-18, 00:21:02===============================================
00:21:02:   Multithreaded optimizations: On
00:21:02:   Base resolution: 1680x1050
00:21:02:   Output resolution: 744x466
00:21:02: ------------------------------------------
00:21:02: Loading up D3D10 on AMD Radeon HD 7560D (Adapter 2)...
00:21:02: ------------------------------------------
00:21:02: Audio Format: 48000hz
00:21:02: Playback device Default
00:21:02: ------------------------------------------
00:21:02: Using desktop audio input: Speakers (Realtek High Definition Audio)
00:21:02: ------------------------------------------
00:21:02: Using auxilary audio input: Microphone (Realtek High Definition Audio)
00:21:02: ------------------------------------------
00:21:02: Audio Encoding: AAC
00:21:02:     bitrate: 128
00:21:02: Using graphics capture
00:21:02: Using bitmap image
00:21:02: Scene buffering time set to 400
00:21:02: ------------------------------------------
00:21:02: Video Encoding: x264
00:21:02:     fps: 30
00:21:02:     width: 744, height: 466
00:21:02:     preset: veryfast
00:21:02:     profile: main
00:21:02:     keyint: 60
00:21:02:     CBR: yes
00:21:02:     CFR: no
00:21:02:     max bitrate: 1500
00:21:02:     buffer size: 2500
00:21:02: ------------------------------------------
00:21:03: Using RTMP service: Twitch / Justin.tv
00:21:03:   Server selection: rtmp://live-ord.justin.tv/app
00:21:03:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
00:21:04: Completed handshake with rtmp://live-ord.justin.tv/app in 186 ms.
00:21:04: SO_SNDBUF was at 65536
00:21:04: SO_SNDBUF is now 65536
00:21:06: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 237 / 207872)
00:21:09: Total frames encoded: 194, total frames duplicated: 0 (0.00%)
00:21:09: Total frames rendered: 199, number of late frames: 1 (0.50%) (it's okay for some frames to be late)
00:21:09: RTMPPublisher::SocketLoop: Graceful loop exit
00:21:09: Average send payload: 4182 bytes, average send interval: 21 ms
00:21:09: Number of times waited to send: 0, Waited for a total of 0 bytes
00:21:09: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
00:21:09: Number of bytes sent: 660768
00:21:09: 
00:21:09: Profiler time results:
00:21:09: 
00:21:09: ==============================================================
00:21:09: video thread frame - [100%] [avg time: 0.659 ms] [children: 17.8%] [unaccounted: 82.2%]
00:21:09: | scene->Preprocess - [0.303%] [avg time: 0.002 ms]
00:21:09: | GPU download and conversion - [17.5%] [avg time: 0.115 ms] [children: 14.7%] [unaccounted: 2.73%]
00:21:09: | | flush - [12%] [avg time: 0.079 ms]
00:21:09: | | CopyResource - [2.28%] [avg time: 0.015 ms]
00:21:09: | | conversion to 4:2:0 - [0.455%] [avg time: 0.003 ms]
00:21:09: Convert444Thread - [100%] [avg time: 0.426 ms] [children: 97.7%] [unaccounted: 2.35%]
00:21:09: | Convert444toNV12 - [97.7%] [avg time: 0.416 ms]
00:21:09: encoder thread frame - [100%] [avg time: 0.701 ms] [children: 5.71%] [unaccounted: 94.3%]
00:21:09: | sending stuff out - [5.71%] [avg time: 0.04 ms]
00:21:09: ==============================================================
00:21:09: 
00:21:09: 
00:21:09: Profiler CPU results:
00:21:09: 
00:21:09: ==============================================================
00:21:09: video thread frame - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: Convert444Thread - [cpu time: avg 0.085 ms, total 15.6 ms] [avg calls per frame: 1]
00:21:09: | Convert444toNV12 - [cpu time: avg 0.085 ms, total 15.6 ms] [avg calls per frame: 1]
00:21:09: encoder thread frame - [cpu time: avg 0.085 ms, total 15.6 ms] [avg calls per frame: 1]
00:21:09: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:21:09: ==============================================================
00:21:09: 
00:21:09: =====Stream End: 2014-02-18, 00:21:09=================================================
00:48:07: =====Stream Start: 2014-02-18, 00:48:07===============================================
00:48:07:   Multithreaded optimizations: On
00:48:07:   Base resolution: 1680x1050
00:48:07:   Output resolution: 744x466
00:48:07: ------------------------------------------
00:48:07: Loading up D3D10 on AMD Radeon HD 7560D (Adapter 2)...
00:48:08: ------------------------------------------
00:48:08: Audio Format: 48000hz
00:48:08: Playback device Default
00:48:08: ------------------------------------------
00:48:08: Using desktop audio input: Speakers (Realtek High Definition Audio)
00:48:08: ------------------------------------------
00:48:08: Using auxilary audio input: Microphone (Realtek High Definition Audio)
00:48:08: ------------------------------------------
00:48:08: Audio Encoding: AAC
00:48:08:     bitrate: 128
00:48:08: Using graphics capture
00:48:08: Using bitmap image
00:48:08: Scene buffering time set to 400
00:48:08: ------------------------------------------
00:48:08: Video Encoding: x264
00:48:08:     fps: 30
00:48:08:     width: 744, height: 466
00:48:08:     preset: veryfast
00:48:08:     profile: main
00:48:08:     keyint: 60
00:48:08:     CBR: yes
00:48:08:     CFR: no
00:48:08:     max bitrate: 1500
00:48:08:     buffer size: 2500
00:48:08: ------------------------------------------
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
00:48:08: Total frames encoded: 0, total frames duplicated: 0 (0.00%)
00:48:08: Total frames rendered: 17, number of late frames: 1 (5.88%) (it's okay for some frames to be late)
00:48:08: 
00:48:08: Profiler time results:
00:48:08: 
00:48:08: ==============================================================
00:48:08: video thread frame - [100%] [avg time: 0.889 ms] [children: 22.7%] [unaccounted: 77.3%]
00:48:08: | scene->Preprocess - [0.225%] [avg time: 0.002 ms]
00:48:08: | GPU download and conversion - [22.5%] [avg time: 0.2 ms] [children: 22.7%] [unaccounted: -0.225%]
00:48:08: | | flush - [21.7%] [avg time: 0.193 ms]
00:48:08: | | CopyResource - [0.562%] [avg time: 0.005 ms]
00:48:08: | | conversion to 4:2:0 - [0.45%] [avg time: 0.004 ms]
00:48:08: Convert444Thread - [100%] [avg time: 0.994 ms] [children: 99.2%] [unaccounted: 0.805%]
00:48:08: | Convert444toNV12 - [99.2%] [avg time: 0.986 ms]
00:48:08: ==============================================================
00:48:08: 
00:48:08: 
00:48:08: Profiler CPU results:
00:48:08: 
00:48:08: ==============================================================
00:48:08: video thread frame - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 0]
00:48:08: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 0]
00:48:08: Convert444Thread - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: | Convert444toNV12 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
00:48:08: ==============================================================
00:48:08: 
00:48:08: =====Stream End: 2014-02-18, 00:48:08=================================================


Last game capture log:
2014-02-18, 00:16:38: we're booting up: 
00:16:38: CaptureThread: attached to process LolClient.exe
00:16:38: D3D9 Present
00:16:38: (half life scientist) everything..  seems to be in order
00:17:19: D3D9EndScene called
00:17:19: D3DPRESENT_PARAMETERS {
00:17:19: 	BackBufferWidth: 16
00:17:19: 	BackBufferHeight: 16
00:17:19: 	BackBufferFormat: D3DFMT_X8R8G8B8
00:17:19: 	BackBufferCount: 1
00:17:19: 	MultiSampleType: D3DMULTISAMPLE_NONE
00:17:19: 	MultiSampleQuality: 0
00:17:19: 	SwapEffect: D3DSWAPEFFECT_COPY
00:17:19: 	hDeviceWindow: 4523386
00:17:19: 	Windowed: true
00:17:19: 	EnableAutoDepthStencil: false
00:17:19: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
00:17:19: 	Flags: None
00:17:19: 	FullScreen_RefreshRateInHz: 0
00:17:19: 	PresentationInterval: 0
00:17:19: };
00:17:19: successfully set up d3d9 hooks
00:17:19: D3D9SwapPresent called
00:17:19: DoD3D9GPUHook: success
00:20:06: D3DSURFACE_DESC {
00:20:06: 	Format: D3DFMT_X8R8G8B8
00:20:06: 	Type: D3DRTYPE_SURFACE
00:20:06: 	Usage: D3DUSAGE_RENDERTARGET 
00:20:06: 	Pool: D3DPOOL_DEFAULT
00:20:06: 	MultiSampleType: D3DMULTISAMPLE_NONE
00:20:06: 	MultiSampleQuality: 0
00:20:06: 	Width: 1280
00:20:06: 	Height: 800
00:20:06: };
00:20:06: successfully capturing d3d9 frames via GPU
00:20:21: ---------------------- Cleared D3D9 Capture ----------------------
00:20:21: received restart event, capturing
00:20:21: DoD3D9GPUHook: success
00:20:21: D3D9EndScene called
00:20:21: D3D9SwapPresent called
00:20:21: D3DSURFACE_DESC {
00:20:21: 	Format: D3DFMT_X8R8G8B8
00:20:21: 	Type: D3DRTYPE_SURFACE
00:20:21: 	Usage: D3DUSAGE_RENDERTARGET 
00:20:21: 	Pool: D3DPOOL_DEFAULT
00:20:21: 	MultiSampleType: D3DMULTISAMPLE_NONE
00:20:21: 	MultiSampleQuality: 0
00:20:21: 	Width: 1280
00:20:21: 	Height: 800
00:20:21: };
00:20:21: successfully capturing d3d9 frames via GPU
00:26:00: D3D9Reset called
00:26:00: ---------------------- Cleared D3D9 Capture ----------------------
00:26:00: D3DPRESENT_PARAMETERS {
00:26:00: 	BackBufferWidth: 16
00:26:00: 	BackBufferHeight: 16
00:26:00: 	BackBufferFormat: D3DFMT_X8R8G8B8
00:26:00: 	BackBufferCount: 1
00:26:00: 	MultiSampleType: D3DMULTISAMPLE_NONE
00:26:00: 	MultiSampleQuality: 0
00:26:00: 	SwapEffect: D3DSWAPEFFECT_COPY
00:26:00: 	hDeviceWindow: 4523386
00:26:00: 	Windowed: true
00:26:00: 	EnableAutoDepthStencil: false
00:26:00: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
00:26:00: 	Flags: None
00:26:00: 	FullScreen_RefreshRateInHz: 0
00:26:00: 	PresentationInterval: 0
00:26:00: };
00:26:00: successfully set up d3d9 hooks
00:26:00: D3D9EndScene called
00:26:00: D3D9SwapPresent called
00:26:00: DoD3D9GPUHook: success

Bug Report Black screen with Game Capture

Themistoklis

New Member

dodgepong

Administrator

dacoder

Member

Themistoklis

New Member

Attachments

Fased

New Member