Bug Report Anyone have success using a camera with a USB extension cord

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podonnell

Member
SOLVED with a workaround -- Decided to install a different INF by manually updating the driver software within Device Manager. Although the camera would still not display within my 'Microsoft LifeCam' program, I was able to get it detected in OBS at certain resolutions.

Hello,

My issue is that when using a USB extension cord, my camera feed is black. I have confirmed that the camera does work with other software and can display up to 680x480 at 30fps. I have tried changing the resolution and FPS within OBS, but I continuously experience a black screen on my 'preview stream'. I have even gone down to the lowest resolution, but to no avail.

Has anyone experienced a black screen for the camera? Is there anything I can try? I believe I am not on the latest revision, so I will try upgrading, but would love to hear some ideas.

Thanks!
 
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podonnell

Member
Re: Anyone have success using a camera with a USB extension

Sorry. Meant to mention that. Microsoft LifeCam Studio.

Also, is there any camera recommended for longer runs?
 
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podonnell

Member
Re: Anyone have success using a camera with a USB extension

I'm able to get the camera to display in another program so I know it's not a problem with the cable or connection. I've tried different resolutions and framerates but OBS is just displaying anything.

Are there are specific things I should check for a black screen?
 
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hilalpro

Member
Re: Anyone have success using a camera with a USB extension

If you're currently using the 64bit try the 32bit, also make sure that nothing else is occupying it when trying.
 
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podonnell

Member
Re: Anyone have success using a camera with a USB extension

Looks like I'm on whatever the default is.. Likely 32 bit. Where can I get the 64 bit version? Think that would help? The most updated version of OBS didn't work.
 
dodgepong

dodgepong

Administrator
Community Helper
Re: Anyone have success using a camera with a USB extension

It should have installed both versions. Look for the shortcut in your start menu, or in the 32-bit folder of your OBS installation.
 
P

podonnell

Member
Re: Anyone have success using a camera with a USB extension

SOLVED. Updated initial post.

SOLVED with a workaround -- Decided to install a different INF by manually updating the driver software within Device Manager. Although the camera would still not display within my 'Microsoft LifeCam' program, I was able to get it detected in OBS at certain resolutions.
 
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podonnell

Member
Re: Anyone have success using a camera with a USB extension

dodgepong said:
It should have installed both versions. Look for the shortcut in your start menu, or in the 32-bit folder of your OBS installation.
Click to expand...

Ah thanks. Any added benefit in running the 64-bit version? I assume the shortcut created by default was 32-bit. Never wandered to that folder to find the 64-bit version before.
 
Krazy

Krazy

Town drunk
Re: Anyone have success using a camera with a USB extension

There is a slight encoder performance increase, up to 5% in most cases.
 
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